Application Support Business Analyst

• Exciting opportunity to join our high performing team
• Flexible working conditions including a monthly day off
• Full-time permanent position located in Cheltenham, Melbourne
• Free car parking and close to public transport
• Band 6 $93,076 - $101,552 per annum plus superannuation

About us

Kingston Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations.

We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,450 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts, and management. 

The Information and Strategy Department is currently working on establishing modern technology landscape to support day to day business needs and digital innovation improving customer experience.

The role

The role of the Application Support Business Analyst is to support, maintain and deliver innovative software applications and solutions to ensure that Council provides a simple and engaging experience for staff, field workers and the Kingston Community.

It is expected that the Application Support Business Analyst will be responsible for the planning and coordination of a number of ICT projects including, but not limited to, operational projects that enhance customer service and operational efficiencies of Kingston City Council. One of the main goals of Application Support Business Analyst is to ensure projects run smoothly by tracking project progress and timely communicating its status to management and project members, as well as making sure that project members communicate with each other.

About you

We are looking for someone with:

• Demonstrated experience with supporting and enhancing the Infor Pathway application in a local Government environment.
• Demonstrated experience with system administration tasks including installation and testing of software upgrades, including the provision of customer focused technical Application Support to staff.
• Ability to recommend the appropriate level of organisational change activities for IT projects.
• Strong attention to detail and demonstrated experience working with multiple concurrent projects with competing priorities.

What we can offer

This is full-time permanent position.

The City of Kingston is a committed child safe, equal opportunity employer and committed to reconciliation. We value the diversity of lived experience and are committed to creating a workplace where all employees feel safe, supported, and connected to perform at their best.

As an employee of the City of Kingston you will be part of an inclusive culture and have access to ongoing professional development and a range of employee benefits designed to promote a positive work/life balance including flexible working arrangements, wellbeing initiatives, discounted gym membership, social club events, paid parental leave, salary packaging, study/development assistance, employee assistance program (EAP) and discounted health insurance.  Full time employees also have access to a planned day off every four weeks.

The salary for this position starts at $93,076 (Band 6) per annum plus superannuation.

How to Apply

If you have the skills, abilities, and attitude to take on this position click on the Apply button to submit your application. If you require further information after reviewing the position description available to download below, please contact Tina Masterson, Team Leader Business Applications on 03 9581 4***.

Kingston Council will welcome applications from everyone including candidates from all backgrounds, identities, and experiences such as Aboriginal and/or Torres Strait Islander peoples, Women, those identifies as part of LGBTIQA+ communities, culturally and linguistically diverse persons and persons with a disability.

To be considered for the role all applications must be submitted via our Careers recruitment portal.