Address
Form of work Are you a customer service professional wanting to develop your career in the Banking sector?
Your new company
Exciting news! We are recruiting for a Forbes ranked Best Australian Bank, in the CBD with an April start date.
With almost a decade of experience, Hays has a proven track record of placing talented candidates like you, in the right roles.
Your new role
We have a range of contact centre based positions that are critical to upholding the Bank’s You’ll be responsible for accurately inputting data into multiple systems whilst engaging with customers over the phone.
Other duties will include:
Receiving inbound calls from internal and external customers
Initiating outbound calls
Be able to follow a structured compliance process
What you'll need to succeed
You’ll have a passion for providing a superior level of complaints resolution to customers with an empathetic approach. You may have a background previously working in call centres such as emergency services, government, or fast-paced responsive roles. Either way you know you are:
Customer-centric and Resilient,
Organised with good time management skills
Respectful and have high levels of accountability
What you'll get in return
Take the opportunity to steer your career! With endless possibilities for growth and progression, you will not only be supported but encouraged to develop within the organisation.
You’ll enjoy:
Competitive hourly rates
Ongoing career progression
Hybrid working environment
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to howard.richards@hays.com.au, or call us now.
Don't forget, you can also refer a friend using our referral program link: https://lnkd.in/gUCFWWqS
LHS 297508 #2751878
