Call Centre Contract Roles

We are looking for several Customer Care Consultants which will see you providing high levels of service and admin in a busy Call Centre environment

Key Information

• Candidates need to have proven Call centre experience
• Must have previous customer service experience
• 6M contract positions with 2 days WFH a week
• Must be self motivated and have high attention to detail
• Work for a Global Insurance company

Your New Role
We are looking for several Customer Care Consultants which will see you providing quality customer service and administration to help with a range of insurance policy holding clients.
Key Information
- Candidates need to have proven Call centre experience
- Must have previous customer service experience
- Contracted role with potential extension or permanency
- Must be self motivated and have high attention to detail
- Work for a Global Insurance company
A Day In The Life
- Email Management
- Data Entry / Administration
- Taking inbound calls in a high volume, fast paced environment
- Manage the escalation process and flag to the correct area
- Updating policy holder details
- Providing high levels of customer service in a fast paced Call Centre environment
Your Background, Skills And Experience
- Proven success in a Call Centre | Customer Service role
- Strong verbal and written communication skills
- Proficient in Word, Excel and Access
- Understanding of Insurance, Super or Financial services will be highly regarded
- High attention to detail
- You will be provided with a Lap top and headset
Please "Apply Now" or for more information email nthornton@andersenpartnership.com