Aps Level 3 Participant Support Officer

Hoban Recruitment is seeking talented individuals wanting to make a difference in someones life today!

Join us at Hoban Recruitment as an APS3 Participant Support Officer and play a vital role in supporting our Client within Federal Government.

About the Role:

• Team Membership and Leadership: Be part of a dynamic team, setting priorities, and managing workflow under senior Client oversight.
• Diverse Responsibilities: Undertake procedural, clerical, administrative support, and operational tasks, including basic research and analysis activities.
• Stakeholder Engagement: Communicate effectively with internal and external stakeholders, providing straightforward advice in a public contact role.
• Varied Tasks: Manage participant matters, resolve inquiries, coordinate appointments, and handle data entry with precision.

Role Specifications:

• Work Environment: Navigate open offices, hot desk setups, and co-located sites. Significant face-to-face interactions, phone usage, and computer-based work.
• Emotional Resilience: Deal with challenging conversations and behaviours, requiring empathy in customer interactions.
• Technology and Security: Utilize Microsoft Office, client records management systems, and adhere to security protocols.
• Accessibility: The client ensures reasonable adjustments for individuals with disabilities.

Requirements:

Applicants MUST be Australian citizens.

Opportunities available:

• Bendigo
• Colac
• Werribee
• Ararat
• Bairnsdale
• Traralgon

Remuneration: $37+ per hour.

Make a difference in the disability sector. Apply now to contribute to a more inclusive future.

Join Hoban Recruitment - Connecting Talent, Creating Opportunities.

Note: The key responsibilities are subject to change based on current priorities.

At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email ***********@hoban.com.au or visit hoban.com.au/adjustments.