APS3 Access Officer

We are seeking candidates for a Federal Government role on the Gold Coast. The role will see you responsible for assessing people’s eligibility for funding from the scheme and ensuring these assessments are completed in a timely manner and in accordance with legislation. The role will see the successful candidates assisting participants on a daily basis.*Candidates MUST be an Australian citizen to apply*Responsibilities of the role include but are not limited to:

• Reviewing, processing and assessing documentation and ensuring all information is available or an access decision in accordance with policy and legislation.
• Making appropriate access decisions in accordance with delegated authority.
• Responding to phone and email enquiries about access and eligibility, providing accurate information and effective support to internal and external stakeholders.
• Maintaining records and undertaking a range of data entry responsibilities in accordance with Agency standards and policies.
• Managing incoming and outgoing correspondence.
• Scanning and filing documents according to Agency standards and policies.
• Informing prospective participants of their application progress as well as their rights and obligations.

Skills/experience required:

• Excellent administrative skills
• Ability to make decisions in accordance with policy and legislation
• Ability to communicate with multiple stakeholders

This is a 12 month opportunity located in Robina paying $37.36/hour plus super.Undertaking a temporary contract through Randstad will give you exclusive access to our candidate benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment.For a confidential discussion about this role please feel free to contact Aoife Bradley - aoife.bradley@randstad.com.au - 0731007023**All applications should be submitted via the application portal**At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.Skillsassessing eligibility, customer service, assessment, administration, data entryEducationSecondary School/High School