Talent International is currently recruiting for an APS3 Access Officer x 5to work for one of our Federal Government clients based in Charlestown. The position is 6-month contract role with the possibility of extension.The role is paying $37.36/hour + Super.
7.6 hours per day and 38 hours per week
Responsibilities of the role include but are not limited to:
- Reviewing, processing and assessing documentation and ensuring all information is available for an access decision in accordance with policy and legislation.
- Making appropriate access decisions in accordance with delegated authority.
- Responding to phone and email enquiries about access and eligibility, providing accurate information and effective support to internal and external stakeholders.
- Maintaining records and undertaking a range of data entry responsibilities in accordance with Agency standards and policies.
- Managing incoming and outgoing correspondence.
- Scanning and filing documents according to Agency standards and policies.
- Informing prospective participants of their application progress as well as their rights and obligations.
Key skills required for role
- Computer skills/Computer literacy
- Ability to follow process and instructions to accomplish a task
- Customer Service Skills
Desirable skills to have for the role
- Experience in working within service delivery environments
- Administrative experience
- Basic knowledge of Microsoft programs (Outlook, Excel and Word)
If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 02 8240 9*** / **********@talentinternational.com for a confidential discussion.