Aps3 Customer Service Officer

A central agency recruiting for an APS3 Customer Service Officer Your new company This leading Federal Government Agency is known for their service delivery against key projects that have a direct impact on the Australian Community. They have a nationwide presence and have a significant role in the growth and development of the Australian Government. Your new role
This is an exciting position where you will work with a variety of both internal and external stakeholders to deliver on major projects which are highly scrutinised by the rest of the Government. The duties and tasks of this role are inclusive of, but not limited to, the following;
Answer and respond to general enquires from internal and external stakeholders
Triaging of enquires
Issue resolution
Dispute resolutions
Reporting of metrics
Other adhoc duties as required
What you'll need to succeed
This role is only open to Australian citizens and to be successful in this role you must have the ability to work in a full-time capacity Monday to Friday in, office. Candidates applying for the role must also be willing to obtain and maintain a National Police Check prior to commencement of the position.
What you'll get in return Successful applicants will receive an initial 6-month contract with an opportunity for extension, candidates will receive an attractive hourly rate as well as the opportunity to receive expert mentoring in a team that is highlighted amongst the APS and Australian Community. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Kayla Ellis now. If this job isn't quite right for you, but you are looking for a new position, please contact Kayla Ellis on ***********@hays.com.au for a confidential discussion about your career. Please click here to apply.