Aps5 & 6 Content Writers (Guidance Officers)

The Opportunity
On behalf of a large Federal Government Agency, we are looking for multiple Content Writers to assist in producing knowledge articles and operational guidelines. A key component is to write knowledge articles (SOP's) to assist staff in how to do their work, what they need to know and how to use the system.
This is a 12-month assignment, working Monday to Friday, 37.5 hours per week and will be paying $55.24 - $60.26 per hour plus super. This role is based in the Adelaide CBD.
Responsibilities include but are not limited to;

• Research, draft and update internal and external guidance documentation ensuring that they meet the plain English and accessibility standards
• Interpret the policy and legislative environment and translate the Act and Rules into guidance material
• Develop or update guidance material in response to stakeholder feedback
• Understand the key stages and technical processes within the business systems to understand requirements
• Provide service delivery knowledge and advice about procedural guidance, practice implementation and operational matters
• Manage multiple priorities while maintaining high work standards, governance protocols and accuracy meeting deadlines

To be considered you will demonstrate;

• Experience within a similar role - communications & writing background
• Ability to quickly build knowledge of business and system processes
• Strong written and verbal communication skills
• Ability to translate complex information into clear, easy to use materials
• Ability to adapt and adjust in a changing environment
• Strong MS Office skills

To Apply
As this role is with a Federal Government Agency, applicants are required to hold Australian Citizenship at the time of applying.
To submit your application, click 'Apply Now' or for more information call Ellen-Meraud Doornbos on 08 8400 4400.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.