APS5 Planner

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

We think this is a great time to join the NDIA as we enter an exciting period of change. If you are forward thinking, motivated, resilient, good at building relationships and want to work in a fast-paced environment, we welcome you to explore the NDIA as your next employer.

As an APS5 member of the Home and Living Planning and Operations Branch your duties may include, but not limited to:

• Gathering information from participants and their representatives to enable high-quality and evidence-based decision making to inform participant plans.
• Reviewing participant plans to ensure supports align to current and future participant outcomes.
• Communicating with participants and their representatives about decision-making when it comes to the participant pathway.
• Resolving issues and complaints regarding participant queries and concerns.
• Ensuring compliance with legislative frameworks, agency guidelines and regulations whilst contributing to meet performance targets

The NDIA anticipates various vacancies at the APS5 level within the various Home and Living Planning and Operations Branch streams:

Assurance Planning
The Assurance Planning Team was created to support the Agency’s commitment to reforms to deliver better outcomes. Through planning and assurance activities, the team work collaboratively with internal and external stakeholders to drive improvements in plan quality and ensure participants receive high quality plans that adhere to the NDIS Act and guidance in support of achieving their goals.

Budget Management Support
The Budget Management Support (BMS) team was established as part of the reforms to deliver better outcomes for our participants to ensure the Scheme is there for the future.
The BMS team undertakes discretionary check ins with participants who are identified as over utilizing their funding. The BMS team will conduct a check-in with a participant and provide education, implementation and frequent ongoing monitoring to support them to get back on track. In some circumstances, end to end planning will also be completed.

Home & Living Operations
Home and Living Operations (HALO) provides specialist and technical decision making and planning for participant requests for home and living supports in accordance with NDIA legislation, policy, and guidelines. HALO aims to assist participants by providing clarity on the Home and Living supports available to them and provide flexible funding to enable them to identify and access the home and living supports they need.

You will be asked to select one of the above Home and Living Planning and Operations Branch preferences within your application. This exercise will be used to fill current vacancies and to create an order of merit as future opportunities arise. If found suitable, your Home and Living Planning and Operations Branch preference will be taken into consideration however your skills, knowledge, experience, and interest may be aligned to NDIA priorities at time of offer.

We are searching for candidates who can demonstrate:

• A positive contemporary attitude to people with disability.
• Adaptable communication and people skills.
• Ability to manage confidential and sensitive information.
• The ability to work within a dynamic fast paced environment and work to deadlines/ timeframes.
• High levels of integrity and professionalism to support our values and mission.

Experience in the disability and/or allied health sector would be desirable however is not essential.

The application process for this will be as follows:

• Application and CV
• Written Application
• Additional online testing may be required as part of the assessment
• Interview
• Reference checks

Training for this role will be conducted on site.

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we are based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close 30 April 2024 at 11.30pm (AEST)

If you have any questions, please contact Amy McPherson on 0436 935 *** or email *************@ndis.gov.au

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

The health and safety of workers, Participants and other visitors in our offices is our highest priority. Some roles within the National Disability Insurance Agency are covered by government Health Orders or Directives that require mandatory vaccinations.