Aps6 Case Management

Multiple Fed Gov roles available with WFH flex! Your new company Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong. I am currently partnered with the Head Office of a National Federal Government Agency to recruit multiple APS6 Case Managers for their Administrative Appeals Tribunal (AAT) branch, who manage external review applications in the AAT. The branch aims to improve the experience of current and prospective clients by resolving applications for review in a timely and consistent manner. Your new role As the APS6 Case Management Officer, you will work standard full-time business hours from Monday to Friday, from both the Head Office in the heart of the Geelong CBD, and from the comfort of your own home. This position is a team leadership position and is required to provide leadership, control, planning and resource management for the work area. Responsibilities will include:
Undertaking end to end Case Management activities, subject to appropriate line manager input and oversight.
Resolving matters through Case Management of AAT applications in relation to reviewable decisions.
Undertaking Case Management of complex AAT matters and analysing to develop options for early resolution.
Obtaining necessary information and advice to effectively resolve AAT matters.
Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
Preparing documents detailing resolution options and outcomes at Case Management meetings.
Assessing and responding to priorities and risks
Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the Case Management process.
What you'll need to succeed To succeed as the APS6 Case Management Officer, you will need:
Previous experience in Case Management of matters involving risk
Demonstrated experience interpreting information and legislation to reach an agreed resolution
Decision-making skills and ability to justify decisions based on evidence
The ability to engage easily with a diverse range of people
Previous leadership experience is desired
Experience working in a government environment advantageous
Ability to achieve individual and team goals and targets
Australian Citizenship
What you'll get in return Through Hays, this role offers you an hourly rate of $60.26 + super, an opportunity to progress your career with this Federal Government Agency, WFH flexibility and:
Weekly pay cycles
Nominated choice of superannuation fund
Online time sheet submission and approval
No hidden costs or payroll deductions for our services
No invoicing required for Pty Ltd holders
Regular contact with consultants throughout the duration of your assignment
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Brittany Walker - Team Manager E: ***************@hays.com.au Please click here to apply.