APS6 Continuous Improvement

Our participants, Our people, Our purpose

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian. 

A new role awaits

The Partners Contract Branch is seeking a highly motivated APS6 Continuous Improvement to join our team.  

The team is responsible for monitoring and managing contract management for Partners, reviewing contract terms and conditions, providing advice on Partner contracts and ensuring they align with NDIS policy and legal requirements. The branch monitor and manage Partner performance and ensure services are delivered in a timely manner, that are cost effective and of high quality. 

Where you can add value
In this role, you will play a pivotal part in the team providing input into a Continuous Improvement program, processes, and templates to enhance the performance of the Partner Program. You will be responsible for leading and implementing Continuous Improvement initiatives within the Branch. You will work closely with key stakeholders to identify areas for improvement and develop strategies to address them. 
 
Responsibilities of the role include but are not limited to:

• Managing and identifying the opportunities, schedule, risk, budget and resources for Continuous Improvement projects.
• Contributing to improving sourcing and contract management practices, procedures, systems, and knowledge management.
• Implementing and managing processes and systems necessary to track branch and Partner performance to achieve the desired results.
• Collaborating with internal stakeholders in relation to Partner performance metrics and reporting to translate requirements into relevant procedures. 

Enough about us, let’s talk about you

You will possess strong administration and stakeholder engagement experience. You will be confident in your ability to communicate with stakeholders at all levels and be influential in your deliverances. You will be passionate about making a positive impact for our participants and our Partners in the Community. It is highly desirable for the successful candidate to have expert knowledge on Microsoft SharePoint.  

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while were based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While this role is ideally performed from Robina, Maroochydore, Mount Gravatt & Chermside – QLD, and Geelong – VIC locations, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to two years may be offered.  

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close 13th March 2024 at 11:30pm (AEDT)

If you have any questions, please contact Danielle Ayling on tbc or email ***************@ndis.gov.au

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

The health and safety of workers, Participants and other visitors in our offices is our highest priority. Some roles within the National Disability Insurance Agency are covered by government Health Orders or Directives that require mandatory vaccinations.