APS6 Operations Team Leader - Identified

• Ongoing & Non-Ongoing 12 + 12 - Full Time
• $93,196 - $103,035 (plus 15.4% superannuation)
• Role located in NT - Darwin

Our participants, Our people, Our purposeCurrently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.This position is an Identified position.
Identified Positions are roles that signify a strong involvement in matters related to, or directly involved with, First Nations Australians. Identified Positions are not restricted only to First Nations Australians applicants.A new role awaitsWe have an exciting opportunity for an APS6 Operations Team Leader to join our Northern Territory Operations team and play a crucial role in ensuring smooth business support functions and operating procedures.The Operations Team Leader manages a small team to support Service Delivery in the NT to provide a timely, quality service to both, remote and urban regions. This team supports the Remote Services Branch and NT based National Delivery teams and is responsible for all operational aspects including supporting the Territory Manager to delivery consistent and culturally appropriate services in remote localities.Does this sound like you?Where you can add valueAs the Operations Team Leader you will have the opportunity to coordinate recruitment activities, foster strong stakeholder relationships and contribute to the continuous improvement of our processes.Additional responsibilities will include, but not limited to:

• Managing a team that organise and maintain mailboxes and actioning various operations and administrative enquiries from staff members, recruitment agencies, internal and external stakeholders.
• Managing business support functions and operating procedures, onboarding new starters and offboarding staff leaving the Agency.
• Working on operations/HR projects and tasks, liaising with relevant stakeholders as needed.
• Assisting in project management and coordination activities, monitoring and reviewing program and project activities against plans.
• Managing financial activities within the division invoice payments.

Enough about us, let’s talk about you You, our ideal candidate will provide excellent organisational skills and a keen eye for detail. You will be able to demonstrate success in effectively prioritising competing requirements, with strong interpersonal skills enhancing stakeholder experience and team culture.While this role is ideally performed from Darwin - NT, remote working arrangements may be considered.We are seeking a leader who has the following:

• Experience managing staff, leading staff from diverse backgrounds with varied skill set.
• Supporting staff with challenges and disabilities.
• You will be resourceful – being able to think outside the box and be innovative.
• Always be open minded – approach all interactions with participants, communities, stakeholders and colleagues with kindness and respect.
• Have strong values aligned to APS – integrity, commitment to service, accountability, respectful and ethical.
• You will have strong computer skills, knowledge of emergency management processes, understanding of Government processes and procedures.

Don't delay, apply now and immerse yourself in the Northern Territory experience!Your NDIA ExperienceWe work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while were based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While this role is ideally performed from NT - Darwin, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.
Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.Applications for this role close 11.30pm(AEST) Sunday 30th June 2024.If you have any questions, please contact Adam Becker on 0436 809 092 or email adam.becker@ndis.gov.auWith the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.The health and safety of workers, Participants and other visitors in our offices is our highest priority. Some roles within the National Disability Insurance Agency are covered by government Health Orders or Directives that require mandatory vaccinations.