Address Our participants, Our people, Our purpose
Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.
A new role awaits
We have an exciting opportunity for an APS6 Partner Performance to join our Partner Program Branch. The Partner Performance Branch manages the performance of the NDIA’s Partners in the Community (PiTC) and ensures that the Partners have the capacity to achieve outcomes by providing training, tools and knowledge.
Where you can add value
The APS6 Partner Performance will undertake work supporting the NDIA’s partners in the delivery of Local Area Coordination and Early Childhood services and provide support and advice relating to complaints and quality assurance issues.Additional duties include but are not limited to:
Analysing complex information and interpreting legislation and policy in the review of performance management reports to identify trends and concerns with Partner agency performance.
Coordinating and supporting others working on specific PiTC program projects, work programs or initiatives.
Facilitating the resolution of complex PiTC program related operational and stakeholder issues
Enough about us, let’s talk about you
The ideal candidate will be an excellent communicator and can effectively engage with employees at all levels. You are confident in building relationships with internal and external stakeholders and providing advice on a range of matters to resolve moderately complex to complex enquiries. You will demonstrate a forward-thinking approach, with the ability to develop, manage and continually improve your team's processes and capabilities.
Your NDIA Experience
We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we are based far and wide across the country, we make sure nobody feels they are out on their own.
You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
Access to higher superannuation and above market leave entitlements
Competitive remuneration and working conditions that support a positive work life balance
Access to ongoing professional development and learning
While this role is ideally performed from Charlestown – NSW, Newcastle – NSW, Wollongong – NSW, Robina – QLD, Adelaide – SA, Geelong – VIC and Midland – WA, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months may be offered.
Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.
Applications for this role close 11:30pm AEDT, 3 March 2024.
If you have any questions, please contact Alex Wiley on 03 5223 0731 or email alexis.wiley@ndis.gov.au
With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.
NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.
RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.
The health and safety of workers, Participants and other visitors in our offices is our highest priority. Some roles within the National Disability Insurance Agency are covered by government Health Orders or Directives that require mandatory vaccinations.
