Area Manager

Sales & Performance

• Closely monitor and analyse sales performance in all stores to improve sales and maximize profitability
• Lead retail team to reach sales target, KPI requirements, and yearly special project target according to company strategy.
• Business and network development
• Understand and analyse market competitors, economy, market trends and general conditions that impact the business over the short and long term
• Liaise with Store Planning and Retail Operations on store renovations, relocation and new stores, providing inputs and highlighting needs and opportunities
• Establish and maintain productive relationships with landlords

Client Experience

• Ensure that all stores in the network offer the highest degree of client experience every day
• Empower store managers to make decisions in the best interest of providing an elevated client experience
• Ensure a proper store environment through a correct maintenance and cleaning, multisensory experience, and a well-groomed staff, according to the Company standard
• Ensure that Store Managers proactively manage client ling activities in coordination with CRM department
• Have an understanding and knowledge of the market’s top clients

Team development and HR management

• Oversee staffing for all open positions, working closely with Retail Manager and HR to ensure that all recruits meet the company standards in terms of skills, experienced and potential
• Manage performance reviews for all direct reports
• Ensure that all store employees are receiving regular feedback through annual and mid-year performance reviews
• Support Store Managers with regular coaching of the team
• Identify talent in the market and prepare and implement development plans and succession plans
• Coach store managers to ensure their continued development, giving guidance on the development of their team in handling day to day team situations
• Ensure that any Company training initiatives are effectively implemented in the markets in coordination with HQ
• Provide leadership and share the company vision in order to motivate and retain staff

Retail Operations & Buying

• In partnership with HQ and Retail operations dept develop and monitor policies and procedures for the stores consistent with the standard and Company guidelines
• In partnership with HQ and Retail dept conduct regular reviews of the network and upgrade it when necessary through punctual feedbacks
• Partner closely with HQ Merch and Buying dept. to ensure that all stores have the correct product assortment and availability to achieve sales goals.

Requirements

• Bachelor or Master’s degree required, with solid years in fashion or high end FMCG. Luxury is preferable. 
• Strong project management skills and communication skills. Able to work with technical and non-technical key players at all levels;
• Strong in data analysis skills; excel/ppt skills required;
• Ambitious and results & profit oriented; detail-driven, multi-tasker, good sense with fashion;