AddressArea Manager OTR – Regional SA / Victoria
We are currently recruiting for an Area Manager to join our dedicated OTR Operations team, to deliver on customer service excellence and sales growth.
Who We Are:
OTR is a revolutionary convenience brand that has grown from a South Australian icon to a national leader in convenience and fuel. Since its inception in 1984, OTR has consistently been amongst the fastest-growing convenience brands in the country, boasting a network of over 200 unique outlets.
Today, OTR is part of the Viva Energy group – an ASX-listed powerhouse with a driving ambition to become Australia’s largest convenience retailer. Our combined network of more than 1,000 convenience locations around the country brings together Viva Energy Australia’s incredible national footprint and OTR’s history of industry-leading innovation. There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia.
The Role:
Working directly with the Operations and General Manager, as well as the wider multi-site local management team, you will contribute to the overall success of multiple sites, spanning from Tailem Bend SA to Portland Victoria, in this dynamic role within the OTR business.
Your Contributions:
- Lead and mentor OTR Site Managers to recruit, train and retain an exceptionally successful team culture amongst Team Members;
- Assist in the implementation of store business plans and ensure high visual merchandising standards are upheld.
- Maintain and exceed KPI targets to ensure the customer service experience for our Guests is incomparable.
- Conduct performance analysis of KPI's and take action to grow sales and improve store performance.
- Prevent stock or cash losses through investigation and training of site-based employees.
- Respond immediately to safety or security concerns raised at OTR sites in your area.
- Protect and grow our brand as an ambassador across regional communities.
What we offer:
- Be a part of the journey, with countless opportunities as we rapidly expand into a nationwide retail powerhouse.
- Access to exclusive staff benefits via our OTR App.
- Access to our free and confidential Employee Assistance Program (EAP).
What we are looking for:
- Experience as a multi-site Area Manager in retail with a track record of great performance.
- Recruitment and performance management experience.
- Sound time management and organisational skills.
- Outstanding people engagement skills and leadership.
- Sound financial acumen and the ability to read and interpret P&L reports.
- Full Driver's License.
- National Police Clearance.
- Tertiary or Certificate's qualifications in a relevant field will be highly regarded.
If you’re ready to take the next step in your career and be a part of something extraordinary, we want to hear from you.
