Assistant Account Manager

About us 

Our people are at the heart of everything we do at EBM. 

We were established in 1975 on the simple premise that insurance is complex and requires honest and concise interpretation, delivered professionally and personally.

With over 150 team members working in a range of roles, we are committed to our clients and our team, and we strive to create an environment that promotes our people and our culture, offering generous benefits, excellent career development and community connection.

As one of Australia’s largest privately owned and operated insurance broker firms, our success has been achieved by an engaged and dynamic team maintaining a sharp focus on our corporate vision – to be the leader in client focused risk solutions and a fulfilling place to work.

The Opportunity

EBM is in the process of expanding the team in our Sydney office located in a centralised position in the CBD. We are seeking an experienced and high calibre individual to provide support to our Account Managers in managing and servicing an existing book of Construction and Marine business and provide support on new business initiatives. 

The successful candidate will find themselves in an organisation and role that offers:

• The opportunity to contribute to success through the development of new business and retention of existing clients. 
• Access to industry expertise and coaching from respected and highly qualified professionals within the team to proactively provide structured professional development and career progression opportunities.  
• The opportunity to use their skills and experience already attained 
• The opportunity to be involved in a specialised broking portfolio consisting of construction and marine industry related clients 
• Internal growth opportunities with internal promotion as a key focus

There’s real work to be done in:

• Providing general administrative support to the Account Managers and back up broking tasks
• Maintaining client/insurer relationships
• Managing renewals, new business and claims settlements including the preparation of client related documents such as renewal reports and insurance manuals
• Providing broad based assistance in the development and growth of the business. 
• Developing relationships with industry peers and representing EBM at networking events
• Keeping up to date with insurance market developments and regulatory environment 

Your Experience

With previous insurance industry experience under your belt, you’re looking for a unique opportunity to grow your career, with ongoing professional training, development, mentoring and coaching from highly qualified professionals. As an enthusiastic team player who understands the power of exceptional client service, you’ll be;

• Tier 2 qualified (Tier 1 or Diploma highly regarded)
• A quick and keen learner with well-developed problem-solving abilities, who is not afraid to ask questions, capable of seeing the bigger picture and adopts a common sense approach
• A team player and motivated to contribute directly to the achievement of KPIs impacting client service commitments, revenue and client satisfaction
• A self starter eager to take the initiative to ensure the efficient running and growth of the portfolio
• Highly organised with your finger on the pulse, keen to take ownership and with the ability to prioritise and perform under pressure
• An excellent communicator (verbal and written) engaging effectively at all levels.

In Return 

EBM values our team members and offers generous benefits that make EBM a great place to work. 

Health and Wellbeing

• Access to EBM's Employee Assistance Program that provides anonymous counselling services to all team members. 
• Flexible working arrangements to help you achieve balance between work and personal commitments.
• Access to leave such as ‘Me Day’, Pet Leave and purchased leave.
• Free annual Flu vaccinations
• Body and Mind Allowance providing financial support towards your chosen fitness and activities.

Social and Community

• EBM recognise the incredible achievements of our team members with a ‘Values’ award program to celebrate those who stand out for exhibiting our values. 
• EBM provides opportunities for you to participate in charity events and programs that support our local communities.

Discounts and Other benefits

• Our Salary Continuance Cover provides a valuable financial safety net to team members and their families in the event you are unable to work due to illness or injury. 
• Discounts on your personal insurances.  
• Referral rewards for team members who successfully refer people to roles at EBM.

If you want to be part of a values driven, supportive and friendly work environment, please click on the Apply Now button and attach your covering letter and resume.

Applicants must have unrestricted working rights in Australia to apply for this role. 

Agencies, please note that unsolicited resumes will not be accepted for this position nor liable for a placement fee.