AddressWHY LAUNDY HOTELS?
At Laundy Hotels, hospitality isn't just a business - it's a tradition. We are a fourth-generation hospitality group, priding itself on exceptional customer service, community engagement and unforgettable experiences.
The Laundy’s learned hospitality the old-fashioned way. We encourage an innovative and creative mindset, that can be translated into both our people and those we service. Our dedication to seeing our team members grow and flourish in their careers is at the core of what we do – all whilst delivering an exceptional customer experience to our communities.
Our growing portfolio sees over 40 diverse venues, spanning across Sydney and regional New South Wales. Laundy Hotels offers unparalleled opportunities for career advancement and professional development.
THE OPPORTUNITY
- Assist the Store Manager in overseeing daily operations, including opening and closing procedures.
- Lead the team by setting a strong example to deliver an exceptional in-store customer experience.
- Maintain high standards of store presentation through effective in-store visual merchandising and exceptional retail marketing practices.
- Provide outstanding customer service by actively engaging with customers, addressing inquiries promptly, and ensuring their needs are met.
- Mentor, train, and develop the team to foster a positive and motivated work environment.
- Assist with ordering and managing stock to ensure optimal inventory levels are maintained.
- Create a safe and welcoming environment for customers and staff.
- Uphold store policies and procedures, including compliance with regulatory requirements and health and safety standards.
ABOUT YOU
- 2+ years’ experience managing a retail liquor store.
- A passion to deliver the highest standards of customer service.
- Highly organised with effective time management skills.
- Proficient in inventory management.
- Experience in leading a small team and sound knowledge of rostering
- Strong conflict-resolution skills and effective problem-solving skills
- Availability to work evenings and weekends as required.
- Intermediate computer skills, including point of sale systems and Microsoft applications.
- Physically fit and able to lift and carry heavy items.
- Knowledge and enthusiastic about wine, beer and spirits.
- Valid NSW RSA certification.
If this advertisement resonates with you, please get in touch with your application today. We look forward to speaking with you!
