AddressAre you an experienced supervisor with a passion for crafting exceptional coffee? Do you take pride in delivering the highest quality service to delight customers? If so, Stitch Coffee invites you to join our team as a full-time Assistant Manager at our prestigious QVB location in Sydney. Bring your expertise and dedication to create memorable coffee experiences that leave a lasting impression!
STITCH COFFEE was born of an idea that coffee is much like a tapestry - it is a weaving of origins and flavours to create a delicious cup. Today we are a company heavily focused on creating connections through coffee, from green bean importers, to everyday coffee drinkers and everyone in between. Our love for coffee is showcased by professional baristas, daily home brewers and the cafes that serve our coffee. We continue to source coffee ethically from around the world and ensure that we have the ability to communicate this with our community. We are continuously evolving our buying practices and fostering relationships with importers and farmers to ensure a healthy future for coffee.
Job Overview:
Seeking an Assistant Manager to ensure exceptional service delivery and operational excellence at our café. Under the direction of the Cafe Manager, you'll oversee day-to-day operations, manage staff, and maintain high standards in customer service, inventory management, and safety compliance. Join us if you're passionate about creating memorable experiences for guests and are ready to take on a leadership role in a dynamic environment.
Key Responsibilities include but are not limited:
- Assist Cafe Manager in daily operations
- Manage Front of House and Back of House activities
- Ensure inventory systems are up to date
- Provide excellent customer service
- Open/close store and supervise daily tasks
- Handle cash transactions and reconcile sales
- Allocate staff efficiently and ensure cross-training
- Uphold Occupational Health & Safety standards
- Provide on-the-job training and attend training sessions
- Promote environmental sustainability practices
- Excellent communication and interpersonal skills, with the ability to engage customers in informative and enjoyable conversations.
- Ability to thrive in a fast-paced environment, multitask effectively, and maintain composure under pressure.
- Flexibility to work various shifts, including weekends and public holidays, to accommodate the needs of our customers.
- High standards of professionalism, hygiene, and attention to detail.
- Positive attitude, team player mentality, and a strong work ethic.
Join the Stitch Coffee team and be part of a dynamic and dedicated group of professionals who are passionate about coffee. If you are ready to showcase your expertise and contribute to our pursuit of coffee excellence, apply now for the position of Assistant Manager!
This is a once in a lifetime opportunity to be part of a new concept in the coffee industry – not just a café but a destination for coffee lovers.
Potential for growth as we expand our business.
If you have what we are looking for, please send us a resume to and a cover letter to *******@stitch.coffee.
Only successful candidates will be contacted.
