Assistant Manager - Digital Governance

• Canberra, ACT
• Ongoing
• $117,268 - $133,394 + Superannuation

About the BranchThe Digital Services Branch (DSB) enables the agency’s information and communications technology (ICT) capabilities by managing its technology infrastructure, business and corporate applications, and collaborating with business areas to develop new capabilities through business analysis and system delivery. Branch responsibilities include information and records management.The branch objectives are:

• Develop the Information Management Function,
• Facilitate access to records and establish standards for Record Management,
• Foster collaborative internal and external relationships,
• Lead strategic direction for technology services within the agency,
• Optimise ICT operations to meet client needs and allocated budget,
• Promote sound project management and change management practices,
• Continually improve the efficient use of existing investment, and
• Implement the Scaled Agile Framework for Enterprises (SAFe).

About the SectionThe DSB’s Digital Governance Section:

• Manages finance and contract management for the branch,
• Liaises with the agency procurement team, on behalf of the branch; and
• Provides information governance for the agency; including records management and privacy.

Role Responsibilities and DutiesThe information governance function is responsible for information management and privacy. The function is undergoing a capability uplift to improve the CER’s compliance with records keeping requirements and information management principles. This capability uplift is driven by the information governance team, and involves agency-wide change.Duties of the Assistant Manager include but are not limited to:

• Lead and refine the capability uplift project.
• Provide high-quality support and guidance to ensure that agency information is available to staff as required, and appropriately archived or destroyed, as it reaches its designated and sentencing date.
• Provide complex responses to privacy matters; including internal and external privacy enquiries, any data breaches, privacy complaints, and requests for access to and correction of personal information made under the Privacy Act.
• Oversee the development and promotion of information management and privacy plans and policies; ensuring that work aligns with agency priorities, relevant legislation, National Archives of Australia (NAA) guidance, Office of the Australian Information Commissioner (OAIC) guidance, and industry practice.
• Oversee the maintenance of the agency's record of personal information holdings, and register of Privacy Impact Assessments (PIAs).
• Manage the preparation of Privacy Impact Assessments (PIAs) as required.
• Oversee procurement and contract management for information management, and privacy-related expenditure.
• Engage and collaborate with key stakeholders to identify opportunities, achieve outcomes and facilitate change.
• Oversee agency participation in external information governance management, privacy committees and forums (e.g. with the NAA and OAIC).
• Build capability in a team environment through coaching others, providing performance feedback, conflict resolution and encouraging career development.
• Prepare and review draft policy reports, briefing papers.
• Contribute to branch planning and innovation activities.

Qualifications/ExperienceEssential

• Understanding of government record keeping and privacy obligations.
• Excellent verbal and written communication skills.
• Experience at developing and implementing plans and policies.
• Experience leading and implementing projects.

DesirableThe following experience will be highly regarded:

• Experience with Microsoft SharePoint or the AvePoint Records software tool (or similar technology).
• Training, qualifications or experience in information management and/or privacy.

Applications close 11.30pm on Sunday, 16 June 2024.