G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.
Just under an hour from Port Macquarie, nestled close to pristine beaches and a National Park is Discovery Parks, Harrington Beach. With swimming pool, waterpark and a great range of accommodation this large park is a popular holiday spot for guests.
About the Role
Responsibilities will include, but not be limited to:
- Delivering exceptional customer service
- Front Office management - all aspects
- Park Operations - ensuring the efficient delivery of all services i.e. customer service, grounds management and housekeeping.
- Support an inclusive and engaged team culture
- Attending to after-hours call outs
We are looking for an individual who can contribute to the smooth running of the park and who has the ability to lead the park in the Manager's absence.
You will bring to the role:
- Demonstrated skills and experience in hospitality management or other related industries
- Proven and demonstrated experience in managing, developing and training staff
- Strong computer skills with experience with RMS or similar reservations systems
- A flexible attitude to work, and work hours (including weekends and after hours)
- Genuine passion for delivering exceptional Guest experience and the desire to be part of a regional town
- Competitive salary, super, accommodation, and utilities included
- Quarterly and annual bonuses
- Professional growth opportunities
- Discounts on accommodation at over 300 G'day holiday parks
- Service recognition awards
- Employee Assistance Program
Discover what matters - APPLY NOW!
Before receiving a job offer, candidates must consent to a Federal Police Clearance for criminal records. Additionally, a valid Working with Children's Check specific to the state is required.
This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.