AddressAre you driven by the desire to help people in their time of need? Do you thrive in a collaborative environment and seek opportunities for professional growth? If so, NLR Restorations wants you!
As a proudly Australian-owned family business, NLR Restorations specialises in water, fire, and mould clean-ups, operating out of Murarrie, Brisbane. We're committed to restoring and rectifying damage swiftly and efficiently, always with integrity and a positive family culture at our core.
Why Choose NLR Restorations?
• Family-Owned Values: We believe in supporting each other and growing together.
• Career Development: Professional growth and new experiences await you.
• Community Impact: Positively influence your community every day through your work.
About YOU
As an Assistant Operations Manager, you’ll play a crucial role in our operations team, managing activities, ensuring efficient job completion, and maintaining high standards of quality and customer satisfaction. This role is vital for our strategic objectives and operational excellence.
Key Responsibilities
• Project Management: Oversee department activities, manage incoming service requests, and allocate tasks.
• Staff Management: Monitor timesheets, manage staff, and support training.
• Financial Management: Handle daily billing, assist in budgeting, and manage client communications regarding payments.
• Leadership and Development: Uphold company policies, promote employee engagement, and assist in implementing procedural improvements.
• Human Resources: Participate in hiring, manage employee relations, and ensure compliance with HR policies.
What We're Looking For
• Strong communication and liaison skills.
• Excellent organisational and multitasking abilities.
• Flexibility and adaptability in dynamic environments.
• Problem-solving expertise, both independently and collaboratively.
• High integrity and a positive attitude.
• Willingness to work paid overtime and participate in on-call rosters.
Skills and Competencies
• Communication: Clear, honest, and confident communication.
• Conflict Management: Effective resolution of disputes.
• Organisation: Prioritisation and efficient time management.
• Financial Acumen: Understanding of finance and budgeting.
• Adaptability: Thrive under pressure and adapt to change.
• Leadership: Lead teams and collaborate effectively.
Reports To
1. Operations Manager
2. (Direct reports in absence): Technician Staff, Operations Officers, Claims Managers
Join Us:
If you're ready to make a significant impact and be part of a supportive team, we want to hear from you! Apply now and embark on a rewarding career with NLR Restorations.
Take your career to new heights with NLR Restorations, where your passion for helping others meets professional growth and a supportive work environment. Apply today!
