Assistant Store Manager

Assistant Store Manager, Mystique Jewellers, Hervey Bay

Guide exquisite jewellery experiences in a supportive family-owned business, fueled by passion and professional growth. 

About Mystique Jewellers

We offer our customers exquisite jewellery experiences, combining passion and

craftsmanship with exceptional customer service. Our specialties are engagement rings, custom design, and fine jewellery. 

At Mystique Jewellers, we take pride in our dedication to achieving excellence in every aspect of our work - from crafting distinctive designs and delivering flawless craftsmanship to building a supportive team and ensuring that each and every customer feels truly valued. 

Our commitment to creating exquisite jewellery experiences goes beyond the pieces themselves – it extends to the relationships we build with our customers and the role we play in helping them turn everyday occasions, into cherished memories.

We operate five stores throughout Queensland, with plans for continued growth and expansion across the state and Australia-wide.

Your New Role

If you're a dedicated individual who thrives on delivering unparalleled service, embraces continuous learning and welcomes learning and coaching opportunities, we invite you to step into a role that promises to be a stimulating and rewarding leadership position.

At Mystique Jewellers, we're not just offering a job – we're presenting you an opportunity to be part of a team culture that values your achievements. With ample room for personal and professional growth and a supportive atmosphere that celebrates your dedication, this is where your journey towards customer-experience excellence truly begins.

Role Responsibilities

• Surpass Sales Goals: Elevate store performance by consistently exceeding sales targets.

• Pave the Way: Lead by shining example, achieving personal and store targets while exploring avenues to increase the team and store’s sales potential.

• Deliver seamless Operations: Confidently oversee store operations, both alongside and independently of the Store Manager, ensuring a seamless experience for the team and customers alike.

• Create Exceptional Customer Experiences: Create extraordinary moments for our customers by transforming everyday interactions into cherished memories.

• Ensure Elevated Store Aesthetics: Craft an atmosphere of elegance and luxury with impeccable store presentation that mirrors our commitment to excellence.

• Deliver Unrivalled Expertise: Confidently share product knowledge, delivering on our reputation of providing the utmost in customer guidance and satisfaction.

To be a successful candidate, you’ll have:

• Leadership Experience: Previous leadership experience is a plus, demonstrating your potential to guide and inspire.

• Effective Communication Skills: Strong communication skills are essential for building valuable connections with both our team and clients.

• Drive for Excellence: A dedication to delivering exceptional experiences and customer satisfaction.

• Enthusiastic Engagement: Enthusiasm and motivation to contribute positively to our team and in-store environment.

• Professional Presentation: Exemplary personal presentation to mirror our elevated brand experience, ensuring every interaction is a reflection of our commitment to excellence.

Why Choose Mystique?

• Continuous Growth: Our commitment to ongoing training and personal development sets you up for success.

• Inspirational Environment: Join a team-driven atmosphere that nurtures collaboration and inspiration.

• Rewarding Benefits: Exciting staff incentives and employee purchase privileges are just the beginning.

• Structured Progression: We value your career journey and provide clear pathways for advancement.

An Assistant Store Manager covers a 7-day roster, including weekends and Thursday nights, ensuring our clients receive exceptional service throughout the week.

While prior experience in the jewellery industry is not a prerequisite for this position, a minimum of two years in the retail sector is preferred.

If the role of Assistant Store Manager speaks to you, we invite you to apply by submitting your resume and look forward to hearing from you soon.