AddressOur west elm store on Chapel Street, South Yarra is seeking a results-driven, customer-focused, dynamic Assistant Store Manager to deliver exceptional customer service, lead a brilliant team and inspire great performance.
As an Assistant Store Manager, you will:
- Identify opportunities, develop and execute strategies, analyse daily, weekly and monthly reports to achieve KPIs.
- Set daily, weekly and monthly sales goals.
- Support company promotions and sales events.
- Coach and develop team members to drive individual and team performance.
- Provide exceptional customer service to achieve world-class service standards.
- Drive our Design Services business area by motivating associates.
- Create and ensure a positive environment where all associates are treated fairly and with dignity, in accordance with our People-First Philosophy.
We think you’ll be successful in this role if you:
- Have experience in retail, ideally in furniture.
- Are passionate about customer service and enhancing our customers’ lives at home.
- Love to coach, mentor, inspire and help grow your team in order to meet and exceed goals.
- Thrive in an entrepreneurial environment and are consistently looking for ways to think outside the box.
- Have proven success achieving results both independently and through others by fostering a spirit of teamwork.
- Are not afraid to go above and beyond to exceed a customers’ expectations to close a sale.
- Have excellent communication, organisation and leadership skills.
- Have the critical thinking skills to creatively identify challenges and develop action plans in a timely manner.
- Are able to independently lead yourself and others to achieve results.
You’ll love working here because:
- We’re a successful, global, fast-growing, data-driven company with an entrepreneurial vibe.
- We offer competitive salaries and a generous discount on all Williams Sonoma Inc. brands.
- We love to promote internally, and offer many development opportunities through training, coaching and cross-brand and cross-function career moves.
- We’re passionate about where we’ve come from, but we’re pushing forward, redefining retail for the next generation.
- We live and breathe client experience.
- We have a smart, experienced leadership team that are open to fresh ideas.
- We believe in autonomy and reward you for taking initiative.
- We get to be creative daily and we have fun!
If you are passionate about leading dynamic teams and delivering world-class service, apply today!
Please note, this is a permanent, full-time position (76 hours per fortnight) on a rotating 4-week roster. Only those holding the required work rights in Australia will be considered.
