Assistant Supervisor

Please be advised that scheduled maintenance is to be undertaken on Saturday 22nd June 2024 from 5 AM to 8 AM (AWST) and the system will be unavailable during this window.Convenience Buttons:Assistant SupervisorSalary: Level 8 (A/SUP), $66,622.05 - $67,305.43 p.a. Government Services (Miscellaneous) General Agreement 2023
Location: Fremantle
Unit/Division: Engagement
Work Type: Permanent - Part Time, Permanent - Full Time, Fixed Term - Part Time, Fixed Term - Full Time
Position No: Pool Ref 11871
Closing Date: 2024-06-28 4:00 PM
Attachments: -
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-We currently have one (1), Permanent, Full Time (76 hours per fortnight) vacancy available for immediate filling.A pool will also run for a period of 18 months.About usThe Western Australian Museum is a vibrant centre of inspiration, learning and enjoyment for everyone. It preserves, documents and shares collections relating to the State’s natural and cultural heritage. It collaborates with people across Western Australia to share the stories and voices of diverse communities. It works alongside national and international organisations, contributing to global research, promoting life-long learning, and developing and hosting world-class exhibitions.About the roleThe Assistant Supervisor assists with coordinating daily visitor services operations, including high presentation standards of exhibition areas, tour guiding, some public programs, admissions, customer service and public liaison, ensuring safety and security to the public and museum collection. You will also assist with the coordination of rosters, timesheets, performance management, and administration and training requirements for the visitor service department.About youWe are looking for a dynamic and self-motivated individual who can provide a high standard of service and hospitality to visitors, clients and other stakeholders.The successful applicant will be expected to:

• Undertake day to day supervision of Visitor Services staff and report to the Visitor Services Supervisor as required.
• Assists the Visitor Services Supervisor with the management of daily operations of the Visitor Services team, including the supervision of special functions, exhibitions and events as required.
• Ensures that a high standard of service and hospitality is provided for visitors, clients, and stakeholders.
• Oversee admissions, cash handling, point-of-sale and reconciliation procedures.
• Other duties as required as per the attached Job Description Form (JDF) and with respect to the scope of the position.
• Please note that the Museum operates seven days per week and some weekend / public holiday work will be required.

How to applyPlease ensure you review the attached JDF for further information about the work-related requirements (Selection Criteria) of this position. This information will assist you with the preparation of your application.We require you to submit:

• A current comprehensive CV including the contact details of two referees
• A statement of no more than 2x A4 pages addressing all the essential work-related requirements. Please provide relevant examples to support your claims.

Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.To submit your application, click “Apply for Job” button at the bottom of this page. Emailed applications will not be accepted.If you experience technical difficulties applying online, please contact the RAMS Helpdesk on 1300 733 056, in the first instance. For information about the process, you can contact Human Resources viaFurther InformationIf you would like further information on this opportunity please contact, Jimmie Nerva, Operations Manager via or on 0466 522 796.Eligibility to ApplyTo be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments) at the time of application.A current (within 6 months) National Police Clearance Certificate will be required prior to commencement of employment, as per the Department’s Police Record Screening Policy.We also require the following:

• Working with Children Check

Pool RecruitmentThis pool will be open for a period of 18 months from the day after the breach of standard claim period closes. Permanent, fixed term, full time and part time appointments may be offered as vacancies arise; however, an appointment is not guaranteed.Applicants found suitable in this pool, may be considered for subsequent, similar vacancies with the WA Museum and the Department of Local Government, Sport and Cultural Industries (DLGSC) for the duration of the pool.Equity and DiversityThe WA Museum is an equal opportunity employer and is committed to creating an equitable and diverse working environment and providing opportunities for Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds and young people. The Museum values the importance of a work environment which is representative of the wider community, and which supports a variety of perspectives.Accessibility: If you have any communication or access needs that require adjustment to allow you to participate in this recruitment process, please contact the National Relay Service: