The Calile, a family-owned luxury hotel property operated by TFE Hotels, has set the standard for exceptional hospitality since its grand opening in 2018. After five years of excellence, The Calile has achieved recognition, securing the top spot for Oceania and ranked 12th in The World's 50 Best Hotels Awards 2023.
The Calile Hotel's mission statement is simple yet ambitious: to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to delight our guests continually. We strive to provide an authentic and unpretentious experience, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane.
The Role:
We are excited to announce an opportunity for a dedicated full-time Assistant Venue Manager to join our Lobby Bar team. In this hands-on role, you will work closely with the Venue Manager to lead and inspire our team by ensuring an exceptional guest experience every time.
About us:
Lobby Bar is a bustling and vibrant venue located within the hotel in the heart of James Street Precinct. We are open seven days a week and serve delightful breakfasts, sumptuous lunches, and delectable dinners. Whether it is a glass of wine, a crafted cocktail, or a leisurely afternoon, the Lobby Bare is the perfect destination for our guests.
What we are looking for:
To excel in this role, you should have the following:
- Two years experience in a similar role within a high-end restaurant and/or 5-star hotel
- A deep understanding of luxury service, ensuring the restaurant’s flow is seamless while proactively identifying and resolving any potential issues
- Demonstrated experience in managing and motivating a diverse team through consistent leadership and training
- A calm and composed demeanour when interacting with guests and leading your team
- Confidence in making decisions, excellent time management, and practical planning skills to consistently enhance the guest experience
- Availability to work on a flexible 7-day roster
Benefits:
- Exclusive discounts in the James Street precinct
- Complimentary barista coffee while on duty
- Uniform dry cleaning service
- Duty Meal provided
- Discounted parking - $7 flat rate
- TFE discount on accommodation and food & beverage, both domestic and international
- Comprehensive leave policies, including birthday, life, volunteer, and study leave
- Wellbeing & mindfulness programs
- Inclusive and collaborative working culture that encourages diversity in thinking and idea generation
Opportunity for Growth
As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customers' needs with honesty, integrity, and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay and work.
A Glimpse of The Calile: https://www.instagram.com/thecalilehotel