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Form of workOscars Group is a passionate, creative and dynamic privately owned hospitality group founded in 1986. Owned and operated by the Gravanis family for over thirty years, the group began with the acquisition of a single pub in Sydney’s Inner West.
Today, Oscars Group is one of the largest privately owned hospitality groups featuring an ever-expanding portfolio of 46 Assets across NSW, Queensland and Victoria. The group operates across a variety of segments including accommodation, pubs and gaming, retail liquor, conference and events centres, chartered vessels, and both commercial and residential developments.
About the Venue:
Soaring above the coastline of one of Australia’s favourite beaches, Crowne Plaza Surfers Paradise puts you right in the heart of the vibrant beach hospitality scene. The hotel, which is part of the IHG family, makes it easy to transition between business and the playful beach lifestyle with a host of in-house business-focused services and carefree leisure amenities on demand.
The Role:
As the Assistant Food and BeverageVenue Manager, you will play a pivotal role in overseeing the daily operations at Relish Grill & Bar, Pool Bar, and In-Room Dining. Working closely with the Food and BeverageVenue Manager, you will be responsible for maintaining high standards of service, ensuring guest satisfaction, and contributing to the overall success of our culinary offerings.
Responsibilities:
- Oversee daily operations of Food and Beverage outlets, ensuring seamless service delivery and maintaining high cleanliness and quality standards.
- Manage and lead the Food and Beverage staff, , training, scheduling, and conducting regular performance reviews.
- Interact with guests to ensure a memorable dining experience, handling feedback and concerns with professionalism and efficiency.
- Collaborate with the Venue Manager in developing and implementing standard operating procedures and menu planning.
- Monitor financial aspects, assist in budget preparation, control costs, and analyse sales trends to maximise revenue.
- Work closely with the culinary team to ensure food quality and presentation align with the hotel's culinary standards.
- Implement strategies to enhance guest satisfaction, loyalty, and contribute to the overall success of the hotel's culinary offerings.
About You:
- Previous experience in a supervisory or assistant management role within Food and Beverage operations.
- Strong leadership, organisational, and communication skills.
- In-depth knowledge of Food and Beverage industry trends, menu planning, and service standards.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Familiarity with point-of-sale systems and basic accounting principles.
- Certification in hospitality management or a related field is a plus.
Benefits:
- IHG perks and accommodation discounts
- Internal training and development opportunities and online training platform
- External training opportunities
- Career development opportunities within Oscars Group across our amazing venues.
- Employee Assistance Program
- Mentoring from a strong team of hospitality professionals
- Reward and recognition programs
- Parking on site
