Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute resolution, disability services, education and courses, crisis housing and homelessness support, youth services, community engagement and NDIS services. Centacare services the North Queensland community from offices in Townsville, Ayr, Bowen, Mt Isa, Cloncurry, Longreach and Normanton.
Benefits you will enjoy
- SCHADS 3 Salary
- Diploma Course Costs paid by Centacare NQ (subject to conditions)
- Great NFP Salary Sacrifice options available to reduce your taxable salary by $15,900 p.a. with Eziway Salary Packaging
- 5 Weeks Annual Leave + 17.5% leave loading
- Paid Study Leave + Birthday Leave + Other Above Award Benefits
- Location Allowance of $5,000 pa
- Relocation Assistance of up to $4,000 by reimbursement
The Crisis Intervention & Accommodation and Homestay teams within Homelessness Services are part of the Rural and Remote Department based in Mount Isa. The teams work intensively with families and individuals through support, information, referral and advice to obtain and maintain stable and suitable accommodation in Mount Isa. The service is also able to offer limited assistance with crisis accommodation.
Joining a values-driven, supportive and inclusive team, you will:
- Enrol and actively work toward completion of Diploma of Community Services
- Be supported to deliver case management support appropriate to the program target group and develop early intervention strategies to engage participants to achieve both program and individual goals
- Establish and maintain a good working knowledge of accommodation and support options for those who are homeless or at risk of homelessness.
- Undertake initial assessment of families or individuals to ensure program eligibility.
- Assist colleagues with supporting clients and their needs holistically
- Undertake outreach and community engagement activities as required including the delivery of the Happy, Healthy, Homes Program.
Upon receiving the Diploma of Community Services and confirmation of effectively maintaining a caseload of 10 clients, this position provides you with a direct pathway to a substantive position in the Homelessness team as a SCAHDS 4 Case Manager. This position is not ongoing.
Download the Position Description below for more important details about the position.
Desired Skills and Experience To be successful in this role you will have:- Certificate III in Community Services.
- Two years experience working within a case management framework in a relevant field, including experience in culturally appropriate community work, assessment and referral.
- Excellent communication skills, both verbal and written, including the ability to effectively communicate respectfully and effectively with a diverse service user group.
- A current Driver Licence.
- Eligibility to obtain and maintain both an NDIS worker screening and a Working with Children Blue Card.
Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.