AddressRole based in Sydney.
How will I help?
Westpac’s Business and Consumer Financial Markets team provides execution, support, advice and risk management services to customers across the Business and Consumer Division of the Group. The Relationship FX team provides these services to Wholesale FX Clients the Group.
As a Relationship FX Dealer, you will manage a significant portfolio of customers by providing exceptional phone and email-based foreign exchange portfolio management and execution support services to Wholesale customers. This will include providing deal administration support to customers, guiding, and advising customers on FX transactions and FX risk management, and educating Wholesale customers about the range of FX solutions available to them. You will grow your portfolio by identifying business development opportunities across the Group and your portfolio whilst also supporting the broader Relationship FX team.
You will also:
- Employ a sound understanding of FX execution principles, deal requirements and products to exceed service expectation of customers and internal stakeholders
- Support the business’ goal of improving customer satisfaction aligned with the Group’s FX pricing, Risk Management, and research, and improving the Group’s share of primary FX customer relationships
- Maintain effective relationships with key stakeholders in to promote a “customer first” and enterprise-led view of activity and behaviour
- Grow the business by supporting customer acquisition and retention to achieve desired results for customers whilst improving business performance.
- Comply with the letter and spirit of all Group and WIB policies, Dealing Room policies and the B&C handbook
- Take ownership of risk in your role and perform your role in a way that reduces risk for our business and our customers
What’s in it for me?
Inspiring locations. Flexible workspaces. And unexpected opportunities. Plus, the backing and great benefits from one of the most refreshing employers in Australia. For example, you’ll be able to have access to some of the best banking, wealth and insurance benefits in the market, be paid well, as well as an entire suite of online learning and career planning tools so you can grow.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
You will have substantial experience executing FX products for Wholesale clients, including providing guidance and advice. You will also have a developed understanding of compliance and regulatory obligations in providing balanced and evidenced advice, with appropriate records kept. You will have a demonstrated history of managing a high value book of clients whilst achieving sales objectives, with excellent communication skills.
Some further advantageous skills:
- Exceptional understanding of FX products, deal systems and advanced principles of FX risk management, to enable appropriate education of customers and bankers
- Relevant education and professional accreditation, including AFMA
What’s it like to work there?
For the past 200 years, we’ve been backing people, businesses, communities, and ideas. As Australia’s first bank, we’ve adapted and evolved, inspired by our customers and a genuine desire to create better futures.
Together, we’re creating better futures for all our people, customers, communities, and shareholders. This has been our enduring Purpose.
We make change happen in the community. It’s our shared vision of a safer, greener and more inclusive world that sees us back new ideas, innovations and individuals who are creating better futures.
How do I Apply?
Start here. Select the APPLY or APPLY NOW button.
At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email ***************@westpac.com.au
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email ***************@westpac.com.au
