Associate/Senior Associate, Project Implementation

• Max-Term until September 2025
• Melbourne, Sydney or Brisbane based - three days per week in the office
• Incredible opportunity to join Global Transaction Services' Project team

You will join the Global Transaction Services (GTS) Implementation Team responsible for executing client implementations for transaction banking products for new and existing high value corporate and institutional customers.

The Associate/Senior Associate, Project Implementation role is a client-facing role responsible for the execution of payable and receivable solution implementations for transaction banking products for new and existing high value corporate and institutional customers. You will be responsible for the coordination and facilitation of all stakeholders in the project to ensure solutions are implemented effectively and efficiently. You will specifically be responsible for a large scale connectivity uplift program for our corporate and institutional clients.

You will also:

• Help establish an internal project team and use project management disciplines to drive the implementation of projects for WIB transactional banking clients.
• Work closely with operational internal stakeholders to ensure accurate and timely processing of requests.
• Manage client and internal stakeholder relationships and expectations.
• Advise clients and senior leaders on transactional banking products, projects and implementations and become the subject matter expert within this field.
• Partnering with a Qvalent Business Analyst to ensure a seamless customer experience in capturing technical requirements and execution of digital solutions.

Inspiring locations. Flexible workspaces. And unexpected opportunities. Plus, the backing and great benefits from one of the most refreshing employers in Australia. For example, you'll be able to have access to some of the best banking, wealth and insurance benefits in the market, be paid well, as well as an entire suite of online learning and career planning tools so you can grow.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

What do I need?

To be successful in this role you will have transactional banking knowledge and prior experience in a project management team, ideally within institutional banking.

You will be a high performer with strong time management, organisation and prioritisation skills to identify competing priorities to achieve successful solutions for our clients, as well as the ability to work autonomously and as part of a team.

You will have the ability to understand client business and technical needs and lead programs of work across complex product and client implementations.

Additional preferred skills:

• Prior experience working in agile or waterfall environment.
• Project management certification highly regarded.
• WIBS or iLink connectivity experience.
• Experience or passion for corporate and institutional client centric activities, risk and compliance activities, and origination support.
• Business analysis experience.
• Demonstrated strong customer service focus in all interactions with your customers.

For the past 200 years, we've been backing people, businesses, communities, and ideas. As Australia's first bank, we've adapted and evolved, inspired by our customers and a genuine desire to create better futures.

Together, we're creating better futures for all our people, customers, communities, and shareholders. This has been our enduring Purpose.

We make change happen in the community. It's our shared vision of a safer, greener and more inclusive world that sees us back new ideas, innovations and individuals who are creating better futures.

How do I Apply?

Start here. Select the APPLY or APPLY NOW button.

At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email ***************@westpac.com.au

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email ***************@westpac.com.au