Audio Visual Sales Specialist

Brisbane Sound Group is looking for a full-time Sales Specialist to assist our team.

This position has a strong focus on developing sales in Professional Audio, Studio, Vision and Lighting with knowledge across all these areas an advantage. The candidate must be available to work some Saturdays.

• A rare opportunity to be a part of the dynamic and motivated BSG sales team
• State of the art showroom and demo facility with onsite parking
• Proudly Queensland owned company for over 30 years

Key Accountabilities:

• Provide quotations to clients providing a balance of products suitable to the clients needs and budget requirements.
• Serving customers at the front counter and answering the phone.
• Responding via oral and written communication to client enquiries in a timely manner.
• In conjunction with the sales operating procedures, maintain an easy-to-follow paperwork trail for all client's orders.
• Liaise with Suppliers regarding pricing, stock availability and alternatives as relevant to each sales order.
• Responsible for tracking the arrival and availability of ordered equipment for each customer sale and advising customers and other staff if applicable of any delays.
• Always keep customers up to date with the progress of their order.
• Suggest stock holding of core equipment within your specialised product range to the Sales Manager for bulk purchases and new product or product line acquisitions.
• Liaise with other members of your department regarding core consumable stock holdings and maintain adequate inventory to meet customer demand.
• Provide comprehensive demonstrations both in store and on-site using language and information relevant to the client's current technical knowledge and requirements.
• Participating in achieving collective sales targets.
• Maintain operating showroom displays for products.
• Ensure that all sales staff has a basic understanding of how these displays work.
• Proactively set specials within your specialist department and evaluate stock availability to either stop the promotion or set new specials.
• Always treat customers how you would want to be treated and assist any customers that we cannot help with an alternative.
• Provide technical support to other internal departments and external clients.
• Participating in training of both new and existing product available in the market.
• Attend any meetings that are requested by the Sales Manager or any other departmental Manager that requires your presence.
• Adhere to all relevant health and safety procedures and company policies.

Secondary Tasks/Responsibilities

• Develop plans to increase production turnover and profit for implementation upon approval from the Sales Manager.
• Recommend to the Sales Manager beneficial staff training that may be required.
• Research current industry and trends relating to technical equipment to ensure stock resources meet industry standards.
• Ensuring the sales department always looks professional and tidy.
• Make suggestions to the Sales Manager on ways to increase productivity and improve policies and procedures.
• From time to time you may be required to assume additional duties and responsibilities to cover Employees that are on leave.

Key Selection Criteria

• Minimum 2 years’ experience in industry related sales (preferred but not essential).
• Extensive knowledge of Professional Audio, Lighting, A/V and Studio equipment
• Well developed analytical & problem-solving skills with ability to develop technical ideas from concept to completion.
• Demonstrated ability to work effectively as part of a departmental team.
• Well developed written and aural communication with the capacity to negotiate successfully and provide high quality customer service to a diverse client base.
• Organisational and time management skills.
• Ability to negotiate with customers and trade suppliers.
• Computer literacy in all general office software and the ability to learn new software.
• Ability to work a flexible time schedule when required.
• Knowledge of workplace Health and Safety Issues, duties, and responsibilities as applicable to this position.

Required Licenses/Tickets

• Open C Class driver's license
• CCYP Blue Card

Desirable Licenses/Tickets

• DIR Forklift Drivers Ticket