Banking Consultant

We currently have an opportunity for a customer centric individual with a keen interest in technology to join our team in our branches across the South Queensland Region. This includes branches such as Loganholme and Springwood.

This role is permanent full-time roles across Monday to Friday and includes 3 months full-time training ensure you are set up for success. As part of this role, we will require you to travel between multiple branches depending on business demand.

Our Banking Consultants come from a wide range of backgrounds, but all possess one key thing in common – their love for providing great customer service. Our Banking Consultants make our customers feel relaxed and at home, asking the right questions to make sure that they leave happy and confident that their needs have been met.

What you’ll do

• Complete over the counter transactions in an efficient and timely manner, catering to our customers’ busy lifestyles
• Help solve problems and identify solutions to suit our customers financial needs
• Provide seamless end to end customer experience by advising customers on appropriate products and services
• Introduce, promote, and assist customers with digital banking products with a customer centric approach
• Assess the financial needs of customers and provide options to meet those needs

What you’ll bring

• Ability to be flexible and travel between multiple branches
• Ability to demonstrate strong technical skills  
• Excellent verbal communication skills – listen, build rapport, and communicate complex information
• Strong commitment and a high degree of integrity to help meet and exceed customer expectations
• A passion for delivering exceptional customer service
• Previous retail and hospitality experience highly regarded

What we can offer you

Suncorp's employee benefits are designed to support, empower and reward our people. Some of our benefits include:

• Employee rewards - exclusive offers on more than 400 of Australia’s large retailers including Myer, David Jones, Coles and Woolworths.
• Employee discounts - We also offer discounts across our brands and various products including Suncorp Bank, Suncorp Insurance, AAMI, Shannons, Apia and GIO.
• Study support - We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work.
• Parental Leave - All permanent employees who are primary carers are offered 20 weeks parental leave.
• Wellness - We offer a wide range of initiatives to promote our employees’ health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people.

It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here

Why you’ll love working with us

Whether we’re helping people manage their everyday banking, run their business or land their dream home, our ambition at Suncorp is clear – to deliver banking that’s good for our customers, our people and the world.

We work hard to create the right environment for you to deliver on that commitment too. By giving you the opportunities and support you need to grow your own career and perform at your peak – while making a meaningful impact for our customers and their communities

Chase the sun, apply online today

At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We’d love to see your application and speak with you even if you do not match the above mentioned.

Important note: In July 2022, Suncorp announced to the market that it had entered into an agreement to sell the Suncorp Bank business to Australia and New Zealand Banking Group Limited (ANZ) (the Sale). The Sale remains subject to regulatory and government approvals (including Australian Competition Tribunal approval). If all approvals for the Sale are received, this role will transition to Suncorp-Metway Limited (SML) which will become part of the ANZ corporate group.

By applying for this role, you agree that Suncorp may provide your application details (which may include your personal information) to ANZ if/when the Sale is finalised if (a) the recruitment process is still underway, or (b) your application for this role is successful. You also acknowledge that if/when the Sale is finalised ANZ may conduct pre-employment screening checks as part of their profile process. Please see the Applicant Privacy Statement for more detail.