Job description
Who?
Bright, bubbly, and reliable legends!
What?
2x Casual customer service opportunities in the Front Bar and Gaming Room
When?
The sooner the better!
Where?
The G - the hotel in the heart of town, Mount Gambier Hotel.
Why?
Because excellent service and cold drinks are essential. And our crew are good fun!
And how much?
Casual level 2 and 3 rates in the Hospitality Industry (General) Award 2020. Check out Fair Work for more info.
ABOUT YOU
The successful candidate will have a friendly and approachable character with excellent communication skills and initiative.
Flawless customer service with a consistently positive attitude
Reliable, flexible, and excellent communication skills
Proficient English language skills
Eager to learn, grow and develop
Knowledge of relevant work health and safety legislation and food safety standards
Competent and trustworthy cash-handling skills
Willing to obtain RP and Advanced Gaming Certificate
ABOUT THE ROLE
There are two jobs available for 15 to 30 hours per week, working evenings and weekends is essential. The successful candidates will have evidence of their Responsible Service of Alcohol (SA), your Basic Gaming Certificate is preferred but not essential.
Ensure excellent and professional customer service at all times
Set up and reset specific activities as directed
Undertake general waiting and service duties of food and beverages
Proficient in the professional service/supply, dispensing/mixing of liquor and other alcoholic and non-alcoholic beverages
Ensure all gaming areas are cleaned to the required standard
Ensure all gaming furniture and equipment are maintained to the required standard
Ensure correct lighting/music/amenities and general ambiance of the gaming room is maintained to the required standard
Ensure food, coffee & beverage presentation to the guests is to the required standard
Ability to mix a wide range of sophisticated cocktails
Communicate and liaise with team members, kitchen, and other areas of operations
Efficient and thorough knowledge of the point-of-sale operating system
Must participate and achieve targets of add-on sales, up-selling, and spending per head
To maintain the clean and neat presentation of the work area – bar and or restaurant area(s) by adherence to all operating policies and procedures
Follow Standard Operational Procedures and/or Safe Work Procedures for all areas of the hotel at all times as per WHS Act 2012
Ensure personal compliance with Responsible Service of Alcohol (RSA)
Any other duties directed by Management
Hospitality Industry General Award
ABOUT US
The Mount Gambier Hotel has been a perfect meeting place for locals for over 150 years. A perfect stop-off for travelling corporates and a destination for tourists to enjoy fantastic service, comfortable accommodation, great food, and good times.
Locally inspired - whether it be breakfast, morning coffee, lunch, or dinner – every dish pays homage to home-grown heroes mostly sourced from our beautiful Limestone Coast region, whilst providing a relaxed place to connect and engage over a vast selection of brews, wines & spirits.
APPLYING FOR THE JOB
Apply online now via the link and have your up-to-date resume ready to upload, the more we know about you, the better!
Complete all the questions in the application honestly (approx. 10 minutes)
We look forward to hearing from you!
Mount Gambier Hotel
5290
Address
Mount Gambier, SA
