Care Manager I Willoughby

Join Bupa Aged Care and be at the heart of it in Willoughby  

As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion, and hard work. 

We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure you’re absolutely supported to do just that. 

Bupa Willoughby

Embrace Willoughby, New South Wales – a modern care home set in a lush, leafy suburb on the Lower North Shore of Sydney. You’ll be close to the local community with neighbouring; school, church, parks, Chatswood shopping precinct, local shops, and transport links nearby. It consists of 85 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle, and well-being of our residents.

To learn more about our beautiful care home visit: Bupa Willoughby | Dementia Care Sydney (bupaagedcare.com.au)

The heart of the role:  

As our Care Manager, you will work as part of a team of empathetic and caring clinical professionals. You will support the General Manager in managing and leading the delivery of person-centred care of residents, ensuring the highest standard of ongoing assessment, care planning and evaluation and clinical governance, helping them to live longer, healthier, and happier lives.

The Care Manager role will be offered as a permanent part time position to oversee and support the clinical operations of the Home

Duties include:

•Oversee the daily clinical operations of the care home

•Support and lead the care home clinical team including coaching, mentoring, staff allocations and delegation, performance management and education

•Review clinical incidents, complaints, and changes

•Lead compliance with AN ACC assessments

•Manage person-centred care planning and evaluation for residents - including case conferencing with families and carers

•Prepare and conduct clinical governance audits

•Oversee medication management in accordance with resident needs and legislative requirements

•Liaise with allied health, medical practitioners, and other services to provide optimal resident care

The Benefits:

- VIVA - our employee wellbeing program - live healthier and happier – see more about Why we work at Bupa; We’ve got your back. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers. If our customers deserve outstanding healthcare, then so do you. 

- Career development; You’ll have a real say in shaping the future direction of the business and your own career because we believe that when you grow, Bupa grows. 

- Access to leading training and professional development - supported by our quality education team and expert clinicians with a commitment to clinical excellence  

- Comprehensive induction and buddy program - we set you up for success from the outset and ease you into your new role with support 

- Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it  

What will you bring?

•Bachelor of Nursing with current APHRA is essential

•Post grad qualification in aged care highly regarded

•Experience managing a minimum of 30 beds

•Proven track record in delivering quality clinical care within an aged care or acute setting

•Excellent clinical assessment skills and care planning capabilities

•Highly effective communication, leadership, and relationship management skills

•An understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes

Be at the Heart of It – your new team is ready to welcome you!  

Just so you know, everyone will be required to complete pre-employment checks as part of the application process.  

Bupa cares about creating and sustaining a safe and inclusive workplace where our team members feel they belong regardless of gender identity (including how one chooses to express it), ethnicity, disability (physical, mental and/or sensory), sexual orientation, religion or life stage. We are committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application. 

*Eligibility criteria and conditions apply