AddressReports To: Duty Manager Responsible For: Ensuring customers are served in a professional and timely manner Supervising/training employees of a lower grade General cleanliness of the work area Department: Food and Beverage Hours of Work: Full-time: 38 hours per week Main Duties:
- Supervising and training food and beverage attendants of a lower grade
- Taking reservations, greeting and seating guests
- Undertaking general waiting duties
- Preparing and mixing a range of sophisticated drinks
- Taking drink orders
- Preparing garnishes
- Cleaning bar areas
- Cleaning tables
- Picking up glasses
- Cleaning and care of glasses and equipment
- Practising proper workplace health and safety procedures
- Other incidental and peripheral duties as requested by the employer
- Financial-Receipt and dispensing of all monies & reconciliation of transactions
Customer Service/Communication:
- Respond to customer requests in a professional and timely manner
- Offer assistance to customers
- Promote the business services and facilities to customers when appropriate
- Make customers feel welcome
- Assist in maintaining customer service standards
- Ensure work areas complies with the highest standards of cleanliness
- Ensure that customers are served in a professional and diligent manner
- Work closely with management and other team members
- Communicate effectively with customers and team members
Regulations:
- Work Health and Safety Act 2011
- Anti-Discrimination Act 1991
- Liquor Act 1991
- Comply with the operations Policies and Procedures
Training:
- Attend and actively participate in training programs as required by the employer
- Maintain current Responsible Service of Alcohol (RSA) qualification.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- Saturday: Morning, Afternoon, Evening
- Sunday: Morning, Afternoon, Evening
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $70,000 - $80,000 per year
