Company DescriptionLive the French Way, Discover Sofitel Darling Harbour.Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests.
Job Description- Provide warm and welcoming service to all guests.
- Ensure tables and service areas are kept clean and tidy.
- Demonstrate the “Passion for Excellence” through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
- Ensure all guests are provided with personalised service and that the “Essence of Pleasure” is achieved.
- Embody the art of French hospitality through a “can do” attitude.
- Maintain all areas and equipment.
- Observe all hygiene, safety and security procedures, ensuring that all hazards are reported.
- Explaining the menu and drinks list to guests, assisting those with special dietary needs or preferences as well as provide knowledge when making recommendations.
- Mix and serve drinks and food items to tables.
- Liaise with the Kitchen on special requests.
- Maximise sales opportunities by upselling items.
- Placing orders through micros ensuring accuracy whilst ordering.
- Clear and reset tables as well as ensuring service areas are clean and tidy.
- Maintain standards of hygiene for food handling and presentation.
- Promote a safe workplace by recognising hazards and promoting general WHS practises.
Benefits, Rewards, Motivations
- Industry benefits worldwide on accommodation, dining and lifestyle services.
- Access to daily discounted coffee and Ambassador dinning menu.
- A unique training platform to enhance your skills and knowledge.
Qualifications- Strong communication skills.
- Ability to work a rotating roster including weekends & public holidays.
- Previous Cocktail/Bar experience, with good wine knowledge, mixology and barista expertise
- A friendly, guest-focused attitude with passion for providing exceptional and memorable moments.
- A high standard of grooming and presentation.
- Must hold your Responsible Service of Alcohol (RSA) Certificate
Additional InformationIf you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you!Our commitment to Diversity & Inclusion:We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.Please note that full AU working rights are required for this role.
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