Address
Form of workAbout the Company
Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.
The arrival of The Langham, Gold Coast & The Jewel Residences, managed by Langham, will bring unrivalled luxury to the shores of the Gold Coast. Comprising 169 guest rooms and suites and 170 luxury residences, nestled on the beachfront with sweeping views of Surfers Paradise and beyond, The Langham, Gold Coast will be the ultimate location to relax and be inspired.
The Langham, Gold Coast will bring together modern amenities and luxuriously appointed rooms, World-class dining venues, our opulent and award-winning Chuan Spa, and superior conferencing & events facilities combined with British charm, bespoke service and resort atmosphere.
We are seeking dynamic and service-oriented individuals to join our team at The Langham, Gold Coast as Bell Captain. As a key member of our guest services team, you will play a crucial role in ensuring a seamless and luxurious experience for our guests.
Key Responsibilities
As Bell Captain, you are responsible for Supervising activities in the driveway and guest lobby to ensure smooth flow of car and passenger traffic, providing a flawless experience for our guests, provide detailed and accurate information to guests and other departments, maintaining up-to-date knowledge of local transport, attractions, key events, and area features.
Qualifications & Skills
To be successful in the role of Bell Captain you will have been in the same or similar position at a luxury hotel and proven experience leading Concierge teams in a luxury environment.
Other key attributes we are looking for include:
- Passion for service excellence and providing superior hospitality.
- Independent & ability to work under pressure.
- Highly organized and ability to delegate effectively.
- Excellent interpersonal and communication skills
- Australian work rights, A current driver’s license
- Luxury hotel experience highly desirable
- Knowledge of local attractions, events, and transport services.
Ready to Live fully with Langham?
The Langham Hotels & Resorts offers current and future colleagues:
- Benchmarked and competitive remuneration
- Excellent Training Opportunities and Career Progression
- Complimentary Meals & Laundry
- 6 Complimentary Hotel Nights at LHG Hotel and Resorts each year
- A vast array of benefits and recognition incentives that focus on wellness, inclusion and sustainability.
