AddressAbout Capella Hotels and Resorts.
Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively reinvented. From the Auriga spas to each location's dedicated and personal guest services, the Capella spirit is holistic, generous, and bespoke.
Capella Sydney is the culmination of a stunning transformation of the heritage listed Department of Education sandstone building, into a luxury hotel that welcome guests and patrons alike into the impressive building for the first time in history. Delivering a guest experience unlike any other paired with lavish amenities, magnificent architecture and refined interiors, Capella Sydney is becoming the ultimate destination hotel for both local and international guests alike, establishing it as one of the finest hotels in the world.
Bell Attendant
The Bell Attendant is the first point of welcome to our arrival guests and the last point of farewell upon departure. This position assists arrival and departure guests with the smooth transfer of luggage, packages and the safe and efficient movement of vehicles in line with established processes. They also assist with providing directions to guests and arranging transport during the day.
Bell Desk Supervisor
The Bell Desk Supervisor assists the Front Office Management in the smooth and efficient operation of the Bell Desk division, ensuring maximum guest satisfaction and adhering to the standard required by the hotel. Assists in the on-boarding, training and development of all Bell Attendants and provides oversight of the daily operations of the Bell Desk. Greet and assist guests upon arrival and departure, providing a warm and welcoming atmosphere.
Both roles:
- Coordinate the handling of guest luggage, ensuring proper storage and delivery to guest rooms.
- Manage the efficient flow of luggage and guest services, coordinating with other hotel departments as needed.
- Oversee the transportation of guests and their luggage to and from the hotel, as well as other requested destinations.
- Maintain accurate records of luggage storage, retrieval, and deliveries.
- Opens and closes car doors for guests whenever the opportunity arises.
- Hails taxis and answers guests’ inquiries.
- Valet Parking
Talent Profile
- Full Drivers license
- Experiences in similar role at luxury hotels/resort or commercial facilities
- Basic computer skills with hands on experience in room maintenance
- Good spoken English
- Valid working rights in Australia
What you will receive with Capella Sydney
- Embark on a venture with Sydney's newest Luxury Hotel
- Be a part of likeminded team members who share knowledge to be successful
- Work with beautifully crafted spaces and amenities in a Heritage building
- Complimentary meals
- Full uniform provided and laundered
- Discounts and more
- Ability to grow and develop within and opportunities with the group
*Kindly be informed that only shortlisted candidates will be contacted. Please specify in your cover letter the position for which you are applying.
