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SalaryPosition Overview:
We are seeking a motivated and dynamic individual to join our friendly office team as a Booking and Scheduling Administrator here in the heart of Cleveland.
In this role, you will play a crucial part in ensuring the growth and success of our organisation by recruiting and maintaining relationships with our on-field team who provide home care supports for our valued NDIS participants.
Responsibilities:
- Maintaining and updating schedules, calendars, and agendas.
- Schedules and confirm bookings and input data into company systems.
- Confirming appointments and arranging meeting venues.
- Rescheduling or cancelling meetings in a timeous manner.
- Answering scheduling queries via email and phone.
- Documenting scheduling processes and keeping records.
- Organises workflow and shifts by reading and routing correspondence and collecting customer information
- Change appointments for clients and communicate with employees about changes
- Payroll assist
- Maintains customer confidence and protects operations by keeping information confidential
- Contributes to team effort by accomplishing related results as needed.
- Undertake routine activities of a clerical and/ or support nature
- Provide routine information including general reception and telephone duties
- Apply established procedures and practices
- Performing other administrative tasks when required.
Qualifications and Attributes:
- Proven experience in an administrative roll.
- Strong interpersonal and communication skills.
- Detail-oriented with excellent organizational abilities.
- Knowledge of employment laws and regulations.
- Ability to work collaboratively in a team-oriented environment.
- Exceptional problem-solving and decision-making skills.
Provide Another Mother is an equal opportunity employer and encourages individuals with diverse backgrounds to apply. We thank all applicants for their interest, but only those selected for an interview will be contacted.
