Bookkeeper/Office Administrator

PURPOSE OF THE POSITION:

Responsible for ensuring the overall reception, customer service, accounting bookkeeping, and administrative needs of the organization are handled efficiently, accurately, professionally, and respectfully.

DUTIES & RESPONSIBILITIES:

Reception

● Manage the front desk in coordination with receptionist and volunteers, including but not limited to answering and routing incoming phone calls and messages; greeting and screening visitors; routing incoming mail and packages; and monitoring locking/unlocking the building.

● Cross-train front desk management to assure consistent quality of service during coverage periods for the receptionist.

● Provides a high level of customer service, assistance and information to internal and external customers. Assists with events including meetings.

● Ensure timely delivery of all messages in connection to the overall organizational calendar and activities.

Administration

● Provides timely reminders of meetings and events.

● Prepares rooms/meeting spaces and orders food/beverages as requested.

● Assists in executing mailings, organizing materials and maintaining spreadsheets.

● Schedule and manage meeting rooms; maintain master schedule/appointment book to ensure that all meeting room use is properly coordinated.

● Order and maintain adequate levels of all basic office supplies for use by all departments. Assist with special supply ordering as needed, including toner for office printers.

● Prepares internal and external documents as needed, including memos, letters and reports.

● Maintains certificates for insurance, memberships and contracts.

● Other duties as assigned by (or approved by) manager.

Data Entry & Bookkeeping

● Assists with daily data entry into accounting software including pledges, receipts, demographics, contact information, and obituary monitoring.

● Assists the Sales department with daily data entry including new resources, contact information, hours, required documents, eligibility, etc.

● Manage all accounts receivable and accounts payable, in partnership with accounting support vendor and in coordination with CEO; troubleshoot when discrepancies occur.

● Ensure timely and accurate statements and receipting of all pledges and payments. Maintain physical and electronic.

KNOWLEDGE, SKILLS, & ABILITIES:

● Microsoft Suite, Google Suite, SAP, MYOB, and ability to learn new software

● Experience with phone systems

● Good communication skills (written/verbal)

● Excellent customer service, organizational and problem solving skills

CORE VALUES:

● Demonstrate integrity by being accountable for actions, keeping commitments, and speaking honestly and truthfully with others.

● Demonstrate an enthusiasm for professional development acquiring new skills and knowledge to enhance role.

● Demonstrate a commitment to individual and team-based assignments.

● Demonstrate quality assurance by producing accurate and thorough work.

● Demonstrate interpersonal skills in dealing with others.

● Demonstrate valuing the diversity, inclusion, and equity of others’ opinions and experiences.

● Demonstrate sound reasoning and good common sense.

● Demonstrate the ability to meet and exceed customer expectations.

● Demonstrate active participation in departmental, team, and full-staff meetings. ● Demonstrate active participation & completion of organizational & communication systems.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

● Moderate level of mental and/or visual fatigue and/or eyestrain may result from looking at a computer screen for extended periods of time and moderate office noise level.

● Regularly required to sit, stand, walk, reach with hands and arms, talk and hear.

● Ability to lift and/or move up to 10 pounds.

● Moderate level of stress caused from tight deadlines.

● Occasional work outside of normal business hours.

Job Type: Full-time

Pay: $50,000.00 – $60,000.00 per year

Benefits:

• Employee discount
• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Christmas bonus

Ability to commute/relocate:

• Cabramatta, NSW 2166: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor Degree (Preferred)

Experience:

• MYOB: 1 year (Preferred)
• Accounting using SAP: 1 year (Required)

Work Authorisation:

• Australia (Required)

Work Location: One location