AddressOur client is a distinguished player in the retail apparel and fashion industry, renowned for their commitment to quality and innovation. With a presence in over 20+ countries, they employ thousands of individuals dedicated to upholding a tradition of excellence and craftsmanship in fashion. As a family-owned business, they foster a culture of respect, integrity, and personal growth, providing a nurturing environment for all employees.
Role Summary
As a Boutique Manager for a flagship store in Melbourne, you will be leading all operational activities, achieve sales targets, and maintaining brand standards of luxury and customer satisfaction. The ideal candidate will bring a passion for fashion, experience with technology and a proven track record in retail management.
Key Responsibilities
- Lead and inspire a team to meet or exceed sales targets and operational goals.
- Manage daily store operations and ensure compliance with company policies.
- Familiar with KPI including setting up APT AUR for team members.
- Train and develop staff, fostering a team-oriented environment.
- Implement effective CRM strategies to enhance customer engagement.
- Collaborate with corporate management on marketing strategies and merchandise planning.
- Maintain visual merchandising standards to ensure an exceptional shopping experience.
- Higher School Certificate, Certificate III in Retail or equivalent high-end retail experience.
- 3+ years of retail management experience, including 2+ years of leading high performing teams.
- Proficient in retail management software, CRMs or related technology.
- Proven track record of achieving sales growth and operational targets.
- Bachelor’s degree in Business Administration, Fashion Merchandising, or a related field.
- Expertise in visual merchandising, inventory control, and financial management.
- Knowledge of leather goods and related products.
- Advanced training in leadership and customer relationship management.
- Exceptional communication skills and a commitment to customer service excellence.
- Experience in international brand management and cross-cultural competence.
- Competitive salary and commission structure.
- Consistent working hours: Monday to Friday.
- Generous product discounts and paid birthday leave.
- Opportunities for professional development and career advancement.
- Employee assistance programs and additional parental leave benefits.
We invite candidates who are passionate about making a difference and have the requisite experience and skills to apply. Please submit your CV and a cover letter outlining your qualifications and interest in the role to ***********@charterdiligence.com.au. For confidential inquiries, please contact the recruitment team at +61 2 7912 0826.
Our client is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of their background. Join us and be part of a team that is shaping the future of the accounting industry.
Additional information
- Melbourne Flagship Store
- Progression To Cluster Manager
- Monday To Friday Working Days
