Branch Manager, Mentone Vic

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business, or saving for things big or small.

ANZ's Retail Division is made up of our extensive branch network, Contact Centres, Brokers and Mobile mortgage manager units. We're working really hard towards our two goals - to get to number one in customer service and number one in customer growth.

As a Branch Manager, you’ll be responsible for overall operation and performance of the branch including sales, maintaining service excellence and ensuring your branch is compliant with ANZ's policies and procedures. You’ll be responsible for enhancing the customer experience and delivering exceptional growth results across the key dimensions of quality sales activity, revenue, productivity and branch profit as demonstrated through Pillars of Performance.

Role Location: 81-83 Balcombe Road, Mentone VIC 3194

Role Type: Permanent, Fulltime

To be successful in this role, you will ideally bring the following:

• Business development and sales planning experience, preferably within the financial services industry

• Business management experience and strong commercial acumen

• Effective communication and strong interpersonal and networking skills

• Highly developed Leadership skills

• Previous banking experience (ideally Retail network)

• Digital proficiency and your commitment to build strong customer engagement digitally

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

There’s something special about being part of ANZ.  From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

 25/04/2024, 11.59pm, (Melbourne Australia)