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Form of workAn exciting opportunity has opened for a Branch Manager to lead our passionate and dedicated team at our Mount Gambier branch! In this empowering role you will be responsible for leading and managing the delivery of retail banking operations for the local community.
We are on the hunt for a motivated individual who is a people focused leader who understands the benefits of superior customer experience and a positive role model for our sales and service driven team. You will also be empowered to identify and nurture new opportunities within the community whilst embracing new ways of working to support our members transition to an increasingly digital future.
As a Branch Manager with Heritage People’s Choice, you will be empowered to:
- Make it easy for our members to bank with us and manage the member experience within your branch.
- Coach your staff to identify opportunities for growth and promote the delivery of exceptional member service
- Driving and motivating staff to achieve retention and referral targets for specialised advice areas, including financial planning
- Maintain key relationships within our organisation and local community to ensure branch objectives are met and be a champion of Heritage People’s Choice’s banking initiatives and brand
About you
You will have a strong desire to lead a team, to motivate, and to drive high levels of member engagement within the branch channel. As a go-getter, you'll be comfortable striving towards targets and demonstrate personal energy, an enthusiasm to achieve, and a passion for excellence. You will also have the ability to adapt to different working environments and teams. This is the perfect opportunity for an experienced leader to take their next career step within Heritage People's Choice. Experience in a leadership position within retail banking is highly regarded.
Who are we?
It's an exciting time to join our organisation! On 1 March 2023, two of Australia's most successful member-owned banking organisations merged, to form Heritage and People's Choice - Australia's leading mutual banking organisation and a genuine, member-owned alternative to the major banks.
We exist to create a better future for our members and the communities in which they live.
We are 100% member owned, with approximately 720,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two brands, Heritage Bank and People's Choice.
When you come to work at Heritage and People's Choice, you'll be joining a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet. We are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.
Benefits of working for us
We believe the little extras can make a big difference in supporting your success. That's why we offer great incentives and benefits including:
- paid parental leave and special leave provisions
- employee banking benefits and discounted insurances
- Career development opportunities, and ongoing training, coaching and support
- A dedicated Employee Assistance Program for you and your family to access in times of need
- Paid volunteering days and access to a diverse range of community and charitable initiatives
Sounds like a great place to work, doesn't it? We'd love to hear from you about this exciting opportunity. Click 'Apply Now' and submit your application, including a cover letter and current resume, Wednesday 21st February 2024.
We are committed to diversity and inclusion and support candidate requests for adjustments to accommodate disability, illness or injury, to enable everyone to equitably participate in our selection process.
