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Form of workAs Branch Manager you'll be passionate about leading your team to deliver exceptional service to our diverse range of customers. Using your expertise in motivation, you'll coach your team in offering a range of lending, deposit and wealth management products and services to both new and existing customers.
As a trusted figure in your local community, we'll empower you to build strong networks and develop new and innovative business opportunities for your team. This is your opportunity to lead, coach and develop your team, assisting them to achieve individual and team targets as well as fostering their individual career development aspirations.
See yourself in our team
We are seeking a full time Branch Manager in our Roma Branch which is one of our Multi-Channel Branches!
What is a Multi-Channel Branch?
- Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions. The successful candidate will take on all the role responsibilities of the Branch Manager during this time.
- After 1pm: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment. The successful candidate will take calls after 1pm and report into a Contact Centre Manager.
The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience to over 10 million of our personal and small business customers. Supported by world class technology, we're able to offer market-leading products that best suit their financial needs and goals.
What will help you succeed?
We're looking for a highly motivated candidate with the ability to lead a team to achieve great outcomes in a busy and driven environment. This, along with a proven successful track record in sales, leadership skills and the ability to develop and mentor a team are essential to the role.
You'll be the benchmark for your team, always acting with integrity and placing the customer at the heart of all of your decisions.
If this role matches your experience and career goals, apply today!
At Commbank, we're determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You'll be part of a community that'll support you professionally and personally, every step of the way. Beyond your team, you'll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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Advertising End Date: 08/04/2024
