Address
Form of work
SalaryThe opportunity
Our client is a community focused Federal Government Agency. They have an exciting opportunity available for multiple Budget Support Planners to join the Scheme Reforms Branch in ensuring the uplift of services and initiatives that support stronger outcomes for Participants of the Scheme.
APS4 Labour Hire daily rate contract spanning an initial 12 months with the strong possibility of extension. Hourly rate on offer is $43.82 + Superannuation. To be based out of our client's Richmond location.
This contract will be within a hybrid environment, with 2 days working from home, and expected 37.5-hour weeks.
About the role
The role is a team membership position that will work within defined parameters relating to the team's area of responsibility. The role is accountable under general direction to undertake moderately complex activities and tasks within established procedures and guidance.
The position provides operational and administrative support that is informed and directed by sound knowledge in service delivery areas and undertakes some research and analysis activities.
Responsibilities:
- Analysing participant records using a range of policies, practice guidance and legislation to make funding decisions in relation to participant plans to help reduce overspending
- Working with participants and their representatives via telephone communication, to identify current circumstances and spending patterns
- High quality record keeping, including competency with IT systems, adhering to process guidelines and standard operating procedures
- Research and review decisions and manage moderately complex cases with the assistance of staff at higher classification level
- Completing administrative and data entry tasks relating to participants
- Contributing to the achievement of key performance indicators, including planning targets
About you
- Australian citizenship is a requirement to be eligible for this position
- strong communication and interpersonal skills
- data analytical skills
- time management
- ability to manage multiple participant records at once
- Disability experience highly advantageous
APPLY
Submit your resume, or for further information please contact *************@talentinternational.com
