AddressGrow and develop your career across our Westpac Group businesses
- Hybrid work arrangements available! WFH 2-3 days per week
- Access to employee wellbeing benefits and financial discounts
What’s in it for me?
You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
How will I help?
As a Business Analyst, you will collaborate with various Lines of Business and Digital Delivery teams to implement new or enhanced capabilities across Westpac’s Digital Banking Platforms.
You will be part of Westpac’s Consumer Banking, Chief Digital Office, working towards our mission of providing customers with the best digital bank in their pocket. You will drive the achievement of this by leading the definition, elicitation, prioritisation and validation of requirements and design of business processes to meet the needs of the organisation. You will also maintain effective engagement with Product Owners, team members, and stakeholders ensuring that the recommended solution is aligned to the targeted business outcomes.
What will I be responsible for?
- Plan how to approach the business analysis effort
- Identify the business needs through problem/opportunity definition and analysis; define feasible solution scope
- Manage and maintain requirements through changes, conflicts, and issues
- Work with stakeholders to elicit requirements and understand stakeholder needs and concerns; collaborate and communicate with business units and project teams
- Work with the delivery team to create appropriate user stories and acceptance criteria that ensure the expected outcome at the end of development
- Define, refine, prioritise, and organise requirements; model requirements, processes, and designs
- Assess and validate proposed, in progress and implemented solutions
- Ensure that Risks, Assumptions, and Dependencies are captured and managed in accordance with Business Controls & Monitoring framework
- Contribute to the Digital Agile Delivery sub chapter activities and learning within the BA community to grow capability within Digital
- Bridging the gap between business needs and technology capabilities
What do I need?
- Experience within Digital projects essential
- Strong communication skills to comfortably deal with, and influence stakeholders
- Experience in Agile methodology and tools such as JIRA and Confluence required
- Strong understanding of Agile methodologies and ceremonies
- Ability to analyse data standards and develop clear requirements and comprehensive user stories for API, information security, and authorisation development
- Experience in Banking or Financial Services Industry preferred
What is it like to work there?
We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.
We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
How do I apply?
Start here. Just click on the APPLY or APPLY NOW button.
At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email ***************@westpac.com.au.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email ***************@westpac.com.au
