Business Automation Analyst

Company description:

About Us

The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to; improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria.

The Business Integration and Improvement (BII) team sits within the Business Operations & Improvement Branch which is part of the People and Corporate Services Division.

The team is responsible for the development, implementation and evolution of the Business Process Management and Continuous Process Improvement capability for the Department of Transport & Planning.

Job description:

About the Role

This is a Fixed Term Position until 30 June 2025

The Business Automation Analyst supports and drives Process Improvement across the Department of Transport & Planning. The role is a key enabler for the Robotics Process Automation (RPA) strategy owned by the BII function. You will be responsible for certain elements of the RPA assurance and delivery framework and will be a key contributor to the process automation capability within the BII function.

PD link here: DTP BII Business Automation Analyst

Position Outcomes / Accountabilities

• Successful delivery of process automation and improvement projects by ensuring that timelines are met, deliverables are achieved, and tangible business benefits are realized in alignment to business objectives.
• Engage and collaborate with business, IT, and vendor partners to achieve positive project outcomes.
• Support other RPA projects with specific technical elements required for the execution of automation projects.
• Identify new and emerging continuous improvement opportunities to improve workflows quantitatively and qualitatively at DTP.
• Application of innovative practices when developing improvement solutions with business.
• Coach members from DTP groups on Robotics Process Automation activities and specific requirements for RPA projects.
• Integration of continuous improvement and change management capabilities used at DTP.
• Prepare executive reports and presentations for key stakeholders.
• Effective collaboration, management of multiple stakeholders.

Key Selection Criteria

To be successful in the role the ideal candidate will possess a strong understanding of continuous improvement methodology (i.e. Lean Six Sigma or similar methodology). As an effective communicator you will also have solid analytical skills and background in project management.

Understanding of Robotic Process Automation technology.

• Well-developed project management skills and a proven track record in driving projects from initiation to completion.
• Strong analytical skills and knowledge in business process management practices.
• Proactive and self-driven with a demonstrated capacity to achieve meaningful goals and undertake competing priorities within a dynamic environment.
• Excellent stakeholder management skills including demonstrated ability to negotiate and influence decisions at a senior management level.
• Demonstrated ability to initiate and execute continuous improvement initiatives by identifying opportunities where processes and procedures can be improved to expedite business outcomes.
• Well-developed written communication skills with the ability to prepare clear and succinct reports, plans and papers that achieve their purpose and meet audience needs.

Qualifications and Experience

Mandatory

• Qualification in Project Management including traditional/waterfall and agile methodologies.
• Exposure to Robotic Process Automation (RPA) projects and technology.
• 3 years experience in project management activities.

Desirable

• Qualification in Lean Six Sigma or similar process improvement methodology e.g. Green Belt or Black Belt certification.
• Previous experience in internal or external consulting practices.
• Experience with ITIL software development lifecycle.

What we offer

• Meaningful work making Victorian communities more accessible and liveable
• Professional growth and development opportunities across the department and the wider Victorian Public Services
• A hybrid working model focused on collaboration and teamwork
• Optimal work-life balance initiatives including flexible working arrangements
• We prioritise the development of a safe and inclusive culture

Cultural Values

We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

How to Apply

Click the ‘Apply' button and follow the prompts. Applications should include a resume and a cover letter. Applications close 10.00pm on Tuesday the 7th of May 2024. For further information about the role please contact

Michael Deichsel - Director Business Integration and Improvement via ***************@transport.vic.gov.au

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g., large print) due to any viewing difficulties or other accessibility requirements.