Address- Global Leader in Hot Water & HVAC products
- High impact opportunity to drive growth
- Fully maintained company vehicle
Welcome to Rinnai Australia. A market leader in hot water, heating, cooling and renewable energy appliances across both commercial and domestic markets. Our people are at the heart of everything we do, and we attribute our success and growth over the last 50 years to the contribution of our employees. In joining the Rinnai team, you will be supported at every turn.
We have a highly focused and rewarding opportunity for an individual experienced in Contractor Management. The position is within our After Sales Service and Installation division. Ideally, you will have a background working in the Plumbing or HVAC industry and a keen eye to drive Business Development initiatives. The position reports to the Manager, After Sales Service & Installation and is based out of our office in Keysborough.
About the role:
- Prospect, evaluate and engage Subcontractors around VIC with the aim of engaging them to become Zone Contractors for the complete range of Rinnai products
- Liaise with Zone Contractors/Subcontractors to rectify potential after sales service and installation issues
- Ensure all compliance standards relating to after sales service and installation are met
- Maintain WHS standards and procedures for all Zone Contractors/Subcontractors and assist in further developing these procedures
- Provide quotations on commercial hot water systems for Programmed Maintenance contracts and additional repair works where required
- Conduct Quality and Safety audits on Zone Contractors/Subcontractors
- Assist in the development and implementation of Business Development initiatives to grow the VIC after Sales Service and Installation function
- Liaise regularly with site supervisors to manage the coordination of installations
About you:
- A background in the Plumbing, HVAC or Contractor Management field
- Previous experience in a Sales and/or Business Development role
- Outstanding customer service skills with a strong focus on follow up
- Highly organised with excellent time management skills
- Strong Commercial and Business acumen
- Effective at building and maintaining relationships
- Excellent communication skills both written and verbal
- A high level of attention to detail and strong problem-solving capability
The successful candidate will be able to demonstrate strong negotiation skills and a high level of customer service. You enjoy forging and developing strong customer relationships. A background in sales and/or Business Development with previous experience in either the plumbing, HVAC or Contractor Management sector is highly desirable. Candidates with direct experience in Work Health & Safety practices will be held in high regard.
Rinnai Australia will support your efforts to achieve excellence and will reward you accordingly. A competitive remuneration package is offered along with excellent employee benefits. This includes access to our health and wellbeing programs, extensive discounts on our entire product range and much more. You will be provided with tools of the trade, including a fully maintained company vehicle. Career development opportunities via our succession planning pathways are also possible.
If you are looking for that next role that will provide you the opportunity to step up and to advance your career, then we'd love to hear from you.
