Business Development & Key Client Manager

About Us

Part of the leading global towage and marine services provider, Svitzer Australia provides a crucial link in the Australian and Papua New Guinean supply chain. When you join us at Svitzer, you will be part of a team of professional and passionate people who work collaboratively every day to provide our customers with safe, reliable, and efficient marine services in ports and terminals across Australia and Papua New Guinea. Our purpose is improving life for all by integrating the world.

A meaningful job with a powerful purpose

Do you have a passion for customers and strong Business Development and Key Client management background? Are you looking for an exciting opportunity to provide creative and insightful business solutions to support ever changing customer and stakeholder needs?

We currently have an opportunity for a Business Development Manager to join our team in Fremantle, Western Australia, where you will be a key member of the regional and global commercial teams, working in a team of highly skilled, experienced, and passionate professionals.

Reporting to the Regional Chief Commercial Officer, you will join a company committed to being our customers' preferred partner, and a team that is proud of what we have delivered historically and our vision for the future. And we are not sitting still. Bring your fresh perspectives and expertise to a team that truly values them.

What You Can Look Forward To

We offer a permanent position in a role with good development opportunities as part of a dynamic, global company. We have a lean and flat structure with a performance driven and caring culture, and you will have significant independence to shape your role and contribute to successful performance of the team and our company.

Our Commercial and Business Development team is passionate about our customers, our success is rooted in the loyalty, hard work and dedication we demonstrate to our customers, stakeholders, business and with one another.

What You Will Do

Reporting to the Regional Chief Commercial Officer in Sydney, a key member of the Svitzer Australia and Svitzer Global Commercial communities, you will be responsible for identifying, prioritising and developing growth opportunities for Svitzer in Australia and Oceania. This entails driving the end-to-end Business Development, including identifying and developing growth opportunities, tender management, and owning the relationships with Key Clients in the resource and energy industries.

The Business Development Manager is expected to play a lead role in managing the tender process, developing customer value propositions including strategy, solution development, pricing of services, proposal submission and internal approvals. In addition, taking on a key role of ensuring our existing clients are well cared for and satisfied with the level of service we offer.

• Opportunity Management (Hunting): Liaise with external and internal stakeholders to set direction, source and develop attractive long-term opportunities in the marine services industry, progressing through stages of maturity in close collaboration with our regional and global teams;
  
• Key Client Management (Farming): Build and continuously improve relationships with a small number of long-term Key Clients from the resource and energy industries through consistent approach, deep curiosity and ensuring their needs are known and met. Be the voice of our customers within our company.
  
• Business Development Process: Facilitate collaboration and take lead on ensuring best practice sharing across teams, functions, and regions. Drive continuous improvement in the Business Development strategy, process, and framework;
  
• Tender management: Ensure delivery of winning proposals on time and as per defined strategy through collaborative approach, project management, and utilisation of best-in-class tools, process steps and materials;
  
• Solutions development: Facilitate development of unique value propositions rooted in customers' needs, pain points and key requirements;
  
• Subject matter expertise: Play a key role in customer negotiations, commercial analytics, market intelligence and pricing proposals;
  
• Voice of Customer: Partner and coach leadership and local port management teams in fostering excellent customer and stakeholder relations;
  
• Compliance Champion: Uphold governance and trade practice and competition compliance requirements.

Strategic, skilled, passionate and great with people: here's who we're looking for

• Customer focused: you always put the customer first and have the curiosity and can-do attitude to uncover and solve customer problems. You successfully balance between a farmer and hunter mindset to uncover growth opportunities and enrich existing customer relationships.
  
• Industry experience: you are well versed in the maritime and resource & energy industries and have a solid foundation of relationships and expertise, allowing you to hit the ground running.
  
• Business development toolbox: you have the experience (more than 5 years) and toolbox to deliver best-in-class Business Development and tender management results.
  
• Project oriented: you have strong project management skills allowing you to lead and structure multiple growth projects.
  
• Financial acumen: you possess in-depth financial knowledge and are comfortable with producing investment appraisal models, business case memos and strategy recommendations to senior management
  
• Enjoy being hands on: you will play a key role in cross-functional and cross-border teams where you need to be able to effectively work across geographies and hierarchies and deliver both as an individual contributor and indirect leader of others
  
• High energy: your enthusiasm is infectious, and you thrive working in a team. Your entrepreneurial spirit and mindset inspire others to action.
  
• You have a relevant Bachelor or Master's Degree and outstanding written and verbal communication skills. You enjoy and have the flexibility to travel interstate and to regional ports and operations.
  

If you share our excitement for the journey ahead and would like to work with leaders in the industry, we can't wait to hear from you! To apply, click on the Apply button to be redirected to the job vacancy on the Careers at Svitzer website. Applications must be received by close of business Monday 8 March 2024 - please note we do not accept applications received via e-mail.

For further information, please contact the People & Culture team at .

Building a Diverse Workplace

In Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job - we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

Don't meet every single requirement? Studies have shown that members from some under-represented groups are less likely to apply for jobs if they don't meet every single qualification. At Svitzer we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles, and we are excited about hearing from you!

How to Apply

To apply for this role, please click on the 'Apply Now' button and create a Candidate Home to manage your applications.