Business Enquiries and Transactions Officer (370401)

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Appointment to the role is on a permanent basis (up to 73.5 hours per fortnight).

• As part of a Team effectively undertake a range of administrative tasks including (but not limited to) the accurate and timely processing of:
  • • Client Enquiries and requests (email, letters and telephone)
    • Stage 1 Medicals (assessment medical forms, prepare template letters and monitor medical resubmits)
    • Refunds
    • Written-Off Vehicle Reports
    • Vehicle Disposals
    • Licence Retakes
    • BDM, CUS reports and returned mail
    • Transactions relation to Registration Plates (personalised plates and plates for disposal)
    • Incoming daily mail and record management
• Access, interpret and update a range of information on the Motor Registry System in an accurate and timely manner in-line with established practices and procedures.
• Assess and action a range of registration and licensing payments received by Registration and Licensing Services, including follow-up and liaise with clients and external stakeholders to achieve satisfactory and timely outcomes.
• Undertake a range of other administrative support functions for Registration and Licensing Services including mail sorting/opening, daily preparing branch Australia Post mail for collection and posting.
• Provide advice to clients and other stakeholders in an appropriate and client focussed manner.

 Statement of Duties - Business EnquiriesTransactions Officer (370401).docx

 Statement of Duties - Business EnquiriesTransactions Officer (370401).pdf

 Advice to applicants.DOCX

 Advice to applicants.pdf

To apply, please provide a one - two page document outlining your experience skills, and knowledge as they relate to the statement of duties and a copy of your current resume.

Online applications are preferred, please click the blue Apply Now button.

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 Application for Employment (Form 201).DOCX

 Application for Employment (Form 201).pdf