Finance Officer-Banking/Operations

We are one of Australia's largest, 100% customer-owned mutual banks with credit union heritage. With over 300,000 customers and over 40 branches across five states, we aim to be the best bank for customers and communities. When you join Beyond Bank, you will work for a B Corp and be part of a friendly, inclusive, and supportive environment where you can continue progressing, no matter what stage of your career.Where and how you can workOur head office is in Adelaide. We also have offices in Sydney, Melbourne, Hunter Valley, Canberra and Perth, and we support flexible working arrangements.This is a hybrid position giving you the flexibility to work from home and the Adelaide office.Job DescriptionThe Role
The Finance Officer role at Beyond Bank Australia Ltd is pivotal in supporting the Finance Team to meet both team and corporate objectives. This involves the timely and accurate provision of financial and non-financial information to the Board and Management. Key responsibilities include managing Corporate Cheques, NAB and Cuscal Statements, Cheque Banking, maintaining NAB Signatory Register & Branch ENAs, Visa and ATM Settlements and Reconciliations, Batch Processing, Branch Cashier Floats, Teller Infinity Reconciliation, and Accounts Receivable. The primary focus is to deliver exceptional service to the Group, ensuring all financial processes are executed efficiently and effectively.In the role you will:

• Provide a high-level customer service focus, building strong relationships internally and externally.
• Swiftly resolve customer needs and concerns.
• Maintain a professional demeanour in all interactions.
• Manage time effectively and assist others as needed.
• Proactively suggest improvements and notify of quality issues.
• Consistently achieve high work output and quality.
• Handle Corporate Cheques, including reconciliation and processing.
• Correspond with branches, CRC, and NAB as required.
• Process various financial transactions accurately and efficiently.
• Reconcile accounts and resolve discrepancies.
• Balance cashier floats and Teller Infinity machines daily.
• Liaise with various departments and external partners to resolve issues.
• Maintain signatory registers and branch encashment limits.
• Collaborate as a team player, adhering to team values and expectations.
• Actively participate in change initiatives.
• Take personal responsibility for learning and improvement.
• Support the delivery of Total Customer Solution and business objectives.

Desired Skills and ExperienceAbout youWe're seeking someone adept at providing top-tier customer service, building strong relationships, and ensuring policy adherence. You'll excel in swiftly addressing customer needs, suggesting improvements, and meticulously handling financial tasks. As a collaborative team player, you'll actively contribute to change initiatives and uphold organisational values.

• Proficiency in financial processes, including reconciliation, transaction processing, and maintaining accurate records.
• Excellent communication skills and a customer-centric approach.
• Meticulousness in handling financial tasks for accuracy and reliability.
• Understanding and adherence to current policies and procedures.
• Proactive problem-solving to identify areas for improvement.
• Collaboration and effective teamwork within the organisation.
• Effective time management to prioritise tasks and meet deadlines.
• Flexibility and adaptability to changing priorities and procedures.
• Commitment to continuous learning and development.
• Proactive attitude towards risk management and compliance.

See yourself in our teamYou will be joining the Finance team, a group of dedicated professionals committed to excellence in financial management and customer service. They work diligently to ensure the accuracy of financial transactions, provide timely insights to management, and deliver exceptional service to our customers.Why work for Beyond Bank?If you're passionate about innovation and driven by customer-centricity, then a career with Beyond Bank is for you. We are proud to be an equal opportunity employer and employ people from a wide range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, and people with disabilities.And there's even more benefits:

• A flexible, and diverse working environment
• Career development opportunities, training and coaching
• Annual paid work-life balance days to boost your annual leave
• Community volunteer days to support many community charities across Australia
• Access to employee discounts, health and wellbeing initiatives, employee and family assistance, plus more
• The chance to be part of an organisation that works for and with customers and their communities to make a difference and change lives.

By joining Beyond Bank, you will have the opportunity to work alongside talented professionals who will support and encourage you to achieve your full potential. If you are passionate about people and want to make a difference, we would love to hear from you.Apply Now!To find out more about Beyond Bank visit beyondbank.com.au or for more information contactPlease be aware the next step in the process may include a phone screen, video interview, virtual or face-to-face interview, psychometric testing, and all relevant background checking. Some positions may require undergoing 4 weeks of mandatory full training.Applications close 24/05/2024.As a certified B Corp we are using our business as a force for good.